Whenever I try to print with my Lexmark Z23, the cartridge bangs against the left side of the printer and fails to print. I haven't seen any obvious problems inside the machine (everything seems connected properly, in my inexpert opinion). I tried reinstalling the driver, and that also didn't help.
Unfortunately, this is a known problem with Lexmark printers.
First, try turning the printer upside down and shaking it - it's been known to work. If it didn't help, try cleaning the parts with alcohol solution. Wipe everything inside including the top strip, the metal bar and then pull the ink cartriges out and wipe the copper and the actual cartrige too. And to finish it, hit the side of the printer a couple of times.
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This is the official Lexmark driver from Lexmark. It only lists OS 10.1, 10.2 and 10.3, but you can try it to see if it works. If it doesn't, you can probably get a free open-source driver. Let me know if Lexmark's driver doesn't work, and I'll explain how to use the alternate driver.
If you've printed to the Z23 before, and has stopped working, have you replaced the ink cartridges? Your printer manual explains how to do it, but usually it involves opening the printer and carefully disconnecting the cartridges from the printer. *Don't force anything or you may damage the printer.* If you aren't sure how to get them out, I can help. Just post a comment here. (The link should be at the top, right side of this page.
Good luck! Let us know if this fixed your problem.
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The encoder strip may have become unseated. please follow the steps given below:
The embedded links in the table lead to specific troubleshooting steps.
1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
3 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and back up to get it into the slot. NOTE: If the strip is completely out of the slot, it may be necessary to move it first forward and then back.
4 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt. 5 Reconnect the power supply and turn the printer back on
If the issue persists after you have attempted the steps with a new color cartridge, continue to Contacting Lexmark.
go to the printer properties---there select printing preferences ---there select lexmaxr solution center-----in that option select printer cartridge replacement option----in that follow the replacement instructions.and select the cartridges.as it is new.and its proper appropriate number.then only it will print properly.
selecting the cartridge is very much necessary.
go to the printer properties---there select printing preferences ---there select lexmaxr solution center-----in that option select printer cartridge replacement option----in that follow the replacement instructions.and select the cartridges.as it is new.and its proper appropriate number.then only it will print properly. selecting the cartridge is very much necessary.
In this model, if the colour does not work then your colour cartridge is either dried up or empty. Try running a few head cleans through your maintenance section and see if it rectifies the problem. If not a new cartridge will fix the problem.