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My college son's Presario V5000 laptop had a virus and had to undergo complete recovery. Prior to this he had wireless access, but now the laptop doesn't appear to be wireless any longer.

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Go control panel>device manager and look down list for network adapter, click on the '+' sign and see if your wireless is showing, if so right click and enable, if theres an exclamation mark, then you will need the drivers, there are various models of yours, listed here, then choose wireless lan adapter driver

Posted on Sep 10, 2008

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Okay, i believe that my computer is infected by the "Vista Security" virus. every site I have visited said to use system recovery or an anti-virus, i cannot afford an anti-virus and the system recovery...


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Due to a virus and boot up loop, I have completed a PC Recovery on a Compaq Presario with Windows XP SP 2. The hard drive now has a partition with C maintaining my old files and PR (D) the recovery...


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I think that possibly the keyboard isn't completely plugged in. Several things to try.

1] re-seat the keboard
2] swap keyboards with a 'known' good one [swa[ back is ok as well]

These 2actions should narrow done the issue, I have gotten replacement keyboards at re-sale for $3.00

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My computer[Umax-VisionBook 2500LXM] was freezed for a long time. Since that reason I switched it off and then tryed switch it on again. Problem is that it doesn't work anymore. It look's like it crushed...


If the laptop posts

(power on self test) and you see stuff on the screen, no matter how short , do the following: (this checks for a software problem)
  • when booting up press F8 and when you get to the menu, boot up into safe mode, then restore the pc back to a date before you had the problem, and/or remove any program you installed prior to you having the problem, if that don't work
  • Try a bootable anti virus disc use it to check for any viruses , if not
  • try a recovery disc, or operating system disc ,
  • both disc's will try to access the hard drive.
  • if they do not work, (nothing has changed) nothing comes on the screen.

laptop does not post:
(then it is a hardware problem)
  • check battery is seated correctly and that the power pack is functioning,if the battery has gone flat and the power pack is not working ,the laptop will not start.
  • Remove any hardware you may have installed prior to you having the problem.
  • remove the screw(s) holding the cover plate on the back of the laptop where the ram lives remove the memory sticks,
  • clean the gold edges both sides, with rubbing alcohol or a pencil eraser, and re-insert them, (not an ink eraser as it will do damage)
  • swap them around if you have more than one, try one at a time.
  • if you only have one, borrow one from a friend or try the ram in your friends laptop ,if that's possible,
  • or take the ram to your local pc shop and ask them to check it for you (they may do that for you)
  • if you can establish that the ram and power pack is ok, and anti virus and recovery /system disc's do not work, then it is most likely, that the motherboard has failed .
  • Generally a dead hard drive would not stop the laptop from posting.
good luck with that and let me know how you get on.
Terry

Mar 29, 2008 | PC Desktops

3 Answers

Compaq Presario v5000 won't turn on


If the laptop posts: (power on self test) and you see stuff on the screen, no matter how short ,do the following:
if you have a bootable anti virus disc use it to check for any viruses , if not
try a recovery disc,
both will try to access the hard drive.
if they do not work,(nothing has changed) nothing comes on the screen.
laptop does not post:
remove the screw(s) holding the cover plate where the ram lives
remove the memory sticks, clean the gold edges with a pencil eraser both sides and re-insert them, (not an ink eraser as it will do damage)
swap them around if you have more than one,
if you only have one, borrow one from a friend or try the ram in your friends laptop ,if that's possible, or take the ram to your local pc shop and ask them to check it for you (they may or may not do that for you)
if you can establish that the ram is ok, and anti virus and recovery disc's do not work,then it is most likely, the motherboard has failed .
good luck with that and let me know how you get on.
Terry

Mar 28, 2008 | PC Desktops

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