Question about Brookstone Pure-Ion (506840) Air Purifier

2 Answers

Stopped working When you turn the unit on with the start button, you will see the lights go through there start up, but then the unit shuts off. You do hear the unit start the fan. Need your help. Thanks, John Hofbauer

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  • nancytill Nov 17, 2008

    The filters are clean (from Dishwasher) but when turning the machine on the machine starts and then immediately states that the filter need to be cleaned and machine makes a loud high pitched sound.  I have to unplug the machine to stop the high pitched sound.  This procedure continues with all vents and machine being cleaned.  Can you help!

  • Anonymous Dec 29, 2008

    My unit when you plug it in will make a click sound and then when you push the power button the lights come on and then nothing. Really frustrating considering how much we paid originally. Seems the people at brookstone don't really care we called and was told they have no way of contacting the ceo or president of the company. Really bad customer service not a service partner or even parts for the machines. Goes to show how irresponsiable Brookstone really is !

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2 Answers

I will look at it over the weekend and see if I see anything. Maybe we can wire around the controls. Have you looked into this? The same thing happened to me. I cleanned the collector plates in the dishwasher and when I pluged them back in, it did not work.

I will keep you posted. Thanks.

Posted on Oct 24, 2008

The problem most of you are describing is with the "TOUCH SCREEN" device. If it is cracked or broken the system detects a fault and goes into a default mode. I suspect that Brookstone is aware of this problem but did nothing to warn its customers. Nor did the company provide a source of repair parts. I have a model 506840 also and after cleaning it , the problem appeared. The unit was never dropped or mistreated but it is now inoperable. The best approach is to check the screen for cracks. Then check to make sure it is plugged in properly. I am trying to get some parts from Brookstone myself. But, so far no luck.

Posted on Oct 24, 2008

  • dkane5221 Apr 11, 2011

    There is an extension on the back side of the washable filters....they fit into a slot and activate a switch to show that the filters are back in place. The switch actuator is a flimsy piece of plastic and if it has a pin break off it cannot activate the switch. Either that or the extension (if you are lucky) broke off the filter. Mine the plastic piece broke (the notch wasn;t covered by the actuator) and I am trying to get a replacement in the meanwhile I took it apart and bypassed the top switch. Not sure but I think you need one switch to reset the timer they use for cleaning so I did not bypass the filter switch that was still okay. Not an easy teardown, take the bottom off first and then pry the front off, if any of the parts raise up they must be pushed down to reassemble and watch the wires...they are right where it goes back together.

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Posted on Jan 02, 2017

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1 Answer

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Thank you to MPODHOLA. After cleaning your Honeywell HHT-011, if the red light does not turn off locate the very small button under the red light. As suggested use a paperclip, hold the button for 5 seconds and this resets the system. Make sure the unit is on when you hold down the button. I tried it with the unit off and it did not work. Turned on the unit, held down the button for 5 seconds and the system reset. No more red light.

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How to Reset Your Air Purifier Filter Light


<span style="font-weight: bold;">Airgle Air Purifier:</span><br /> <ol> <li>Turn off and unplug the unit </li> <li>Press the light button to the "on" position </li> <li>Plug in the unit, and then release the button after the Filter-check starts</li> <li>The system will automatically reset the Filter-Check Gauge in about 25 seconds</li> <li>Once the procedure has completed resetting, please turn on the unit and press "Filter Check" button again.</li> <li>This time, the system should report an accurate result. </li></ol><span style="font-weight: bold;">Alive Air Purifier:</span><br /> <ol> <li>Insert a straightened out paper clip into the reset hole, with the unit off, and push the Timer button.</li> <li>You should hear a 2 beeps, signaling that the Reset was successful.</li></ol><span style="font-weight: bold;">Holmes Air Purifier:</span><br /> <ol> <li>Units which have an indicator light must be reset once the HEPA filter has been replaced. Reset indicator by inserting a small object (such as a pin or paperclip) into the hole marked reset.</li></ol><span style="font-weight: bold;">Honeywell Air Purifier:</span><br /> <ol> <li>Reset the filter indicator by pressing and holding the "Filter Monitor" button until the indicator light shuts off.</li></ol>or<br /> <ol> <li>With the unit powered on, press and hold the appropriate filter<br />indicator button down for approximately 10 seconds until the<br />light turns off.</li></ol><span style="font-weight: bold;">Hunter Air Purifier:</span><br /> <ol> <li>Change the filter and/or pre-filter.</li> <li>Now, you must choose which counter you want to reset. Press and hold the filter reset key (approximately three seconds) until the prefilter indicator flashes. Press and release the reset key again to alternate between the two indicators. The counter that will be reset is designated by the flashing indicator. For Models 36394 and 36395: Use the tip of a pen or pencil to press the key.</li> <li>Once you have the correct indicator flashing, press and hold the reset key for three seconds to reset that counter to zero hours. The indicator will stop flashing when it has been reset. If needed, repeat these steps to reset the other counter.</li></ol><span style="font-weight: bold;">IQAir Air Purifier:</span><br /> <ol> <li>To reach the Filter Life Reset function from the main display window, press the Menu key seven times.</li> <li>Press and hold the Enter key until the flashing cursor appears. Release the Enter key. The first filter selection to appear is the Pre-Filter.</li> <li>Press the Up Arrow key to select the filter that has been replaced. The Filter Life LED for the appropriate filter is now flashing red.</li> <li>Press the Enter key to confirm that the selected filter has been replaced. The filter life LED for the appropriate filter is now flashing red.</li> <li>Press the Enter key one more time to confirm the filter change or to exit without resetting the filter life, press the Menu key (M=Menu).</li> <li>Upon successful reset of the filter life, the new remaining filter life (taking the currently selected fan speed into account) will be displayed, and the filter LED light on the control panel will change from red to green.</li></ol><span style="font-weight: bold;">Kenmore Air Purifier:</span><br /> <ol> <li>Press the FUNCTION and OFF TIMER buttons at the same time for five seconds. The CHANGE FILTER INDICATOR will flash five times and turn off </li></ol>

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1 Answer

I just washed the electrostatic grid and didnt have it thougholy dryed before inserting it back into the unit. Now I cant get the power light to turn on


As long as you have the cells in the correct direction, the air flow direction you should be O.K. If you have a way of turning on a constant fan that will help dry them. I would shut the power button off to the electric air cleaner and run a constant fan for 24 hours. After that, turn the power on and the constant fan off. Turn up the heat and see if it works.

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1 Answer

AC2044-1


Unit likely had large partical like dog or cat hair cross over cell, Unlplug and remove pre-filter & cell.

The unit has a timer that knows when power has been removed & front grille has been taken off by 2 micro switches in back of front grille that is connected to the units control board.

While you are there remove pre-filter & Cell, if ok and no debris is found & theres no need to wash, wait 10 to 15 minutes replace all & plug back in.

You should see the LED display flashing Clean Cell & Cell button flashing, hold Cell button in at least 3 seconds this may take longer to reset. Unit should turn back on.

This condition has happened to my 2 units on occasion even though I had washed the cell only a week or two previously.

The unit will turn off if a cell overload is detected by way of large static discharge. If I know the cell is clean, I just unplug the unit & take the front grille off for 15 minutes then & replace it plug back in & reset & all goes back to normal operation.








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