I may have inadvertently damaged the drum on our brand new Canon. This is because the person who installed it kept the Basic Operation Guide at home, so I could not consult the book on a paper jam problem. Two "experts" have agreed that the drum is damaged. Is there anything I can do besides replace the drum?
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This might seem basic, but sometimes we overlook it when changing ink, or drums. Most come with a plastic seal at the bottom that you need to remove. Check if is still attached. Also, some laser printers need that a bar is slided to the opposite side (sometime back and forth) before installing the new cartridge.
After changing, try realigning, or notifying the system you changed the drum or the cartrigde; sometimes the problem is that is software locked. Hope this general guidelines help you.
Hello, first, did you install complete Canon original drum unit or just replaced with not genuine low quality drum? Maybe the problem is in bad quality of drum. In original drum unit you get whole unit with new drum, blade and charge roller.
Second, you should inspect the developing cylinder, he is magnetic and in some cases something like paper clip or other metal dirt can stuck on it and cause breakage or damage of drum surface. I recomend you to remove the toner unit, vacume it and check for foreign materials, also rotate the developing cylinder and look for damages or foreign materials.
Sounds as if the drum needs to replaced. How long has it been in the copier? They are supposed to be good for 30,000 copies or one year. It could also be dirty optics ( mirrors and glass ). Drum is easily installed by the customer. Just practice with the old drum - removing and re-installing before using the new drum. Too expensive to damage when installing. **** open the copier, Look under the control panel and you should see two levers. Move the right one to the right - this moves the developer away from the drum. Then move the left one down and this releases the drum for removal. Reverse procedure and power up the copier. It will automatically run and set the new drum settings into the copier.
The transfer drum cleaner HP sensor (PS59) is faulty. • The transfer locking driver PCB is faulty. • The DC driver PCB is faulty. • The CPU PCB is faulty.
0000 The transfer drum cleaner HP sensor does not go '1' when the transfer drum cleaner locking motor has been kept on for a specific period of time. 0001 The transfer drum cleaner HP sensor does not go '0' when the transfer drum cleaner locking motor has been kept on for a specific period of time.