When I used to use my camera, it worked fine, but then I put it down for a couple weeks or so and when I tried to use it again, I pressed the ON button, and the lens retracted from half-way out to flat. The camera started to turn on, the screen blinked, and the camera made a beeping sound before shutting itself off. I think the lens is stuck, but I do not know how to fix it. Any suggestions?
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Re: Lens is stuck so Camera does not turn on
The battery packs in these units dont have a very long "shelf life" meaning when you charge the battery you need to use it within a few days or it will loose charge. Have you tried a fresh charged battery? They are very power hungry devices and the more advanced they get the more power they need. How old is this unit? how many charges have you put on the pack? it may be time for a second pack. An emergency backup pack good power is key nowdays.
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to the beach yesterday, by the end of the night my camera gave me this
error: "lens error, restart camera". The lens would no longer come out.
I figured sand got stuck within the lens, so I did the following:
1. Turn camera up-side-down (with lens facing down) 2. Gently tap the sides of the camera (to loosen particles in lens) 3. Turn camera on 4. The lens will eventually come out 5. Gently tap the sides of the lens 6. Turn camera off (continue tapping side of lens as it retracts)
I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.
do you making the picture when it happen? what lens are you using? light condition? or it just turns off by itself? please be as precise as possible and we will find the solution ) if it happens when autofocusing just try to clean the lens contacts on the lens and inside the camera body for starters.
If the battery is fully charged, and you are able to turn on the camera but only the lens wont come out, then try doing this:
1. Hold the camera from your right hand with the lens facing down. 2. Hit the base of the camera to your left palm as you press the ON button to turn on the camera. Do this a couple of times until the lens comes out.
Chances are, your camera's lens is stuck inside because of some granule of sand or dirt stuck on the sides of the lens inside. Goodluck!
My lens was stuck inside the camera and would not come out when I turned the camera on. I could hear a sound but nothing was happening with the lens. I used a dental pick (small sharp pointed object) to pull at the lens and it came out and seems to be working fine. Just tried it a couple of hours ago and It seems to be OK.
I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design. Hope this helps. Very best regards Peat.
Mine got stuck with lens out. The batteries were new so I never imagined it could be the batteries, but they were cheap ones so I recharged a pair of good ones and once I put tried them on it worked just fine again. Conclusion, the "new" cheap batteries had only enough energy to turn it on and then they couldn't give it enough energy to make it work anymore and that's why I couldn't retract the lens or even turn it off properly. So in your case, try using a couple of good and new batteries.