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I have an hp laptop which has a trojan virus and will no alow me to do anything. Do i have to pess alt F10 to start reboot as i do on my sons acer

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Hopefully you have an anti virus/spyware programme installed, if so keep pressing F8 on boot up to get you into safe mode, this will not allow the trojan to run.

When you get the list on screen choose safe mode, then when windows starts, choose the administrator account, go straight to my computer>properties>system restore tab, and turn off system restore.

Run your anti virus programme and then when the trojan is found and then reboot pc, then turn system restore back on.

Posted on Sep 10, 2008

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