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Hi, my name is paul and i just bought a j6480 hp all-in-one printer. it came with a cd to install it. i get part way through intallation and it comes up with this error code 33516880.zip can you help me

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  • 19 Answers

It might be a cd rohm! or maybe the cd itself, try to go hp.com and try to download the driver for your printer you dont need to use your cd. :>

Posted on Sep 10, 2008

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That may be, so try thie you have nothing to lose.

Try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done

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I lost the install disk for my hp j6480


Hello and Welcome to FixYa!

Click on the following link and select your operating system to download your printer's software and driver.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=3635378&lang=&

Kindly rate me if i was helpful.

Regards,
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Hi jv, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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Hi , Hi, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done

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anaanymous

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I figured out how to deal with the "No Scan Option" error on the HP J6480 when scanning from the panel of the printer.

The reason it did not work is because the HP Digital Image Monitor was not installed. It would not install, because I never successfully uninstalled the printer.

I followed Almost There's (HP Support Group) tips for uninstalling, namely:

1. Load the Installer CD
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Then I downloaded the from the HP Website the Full (not basic) software version.

I then ran it on my computer. It found the printer. Ta dah, I could scan from the printer because the HP Digital Monitor is now installed.

I do have Kaspersky Security on my computer. With firewall turned on, it still works.

I hope this helps anyone else

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