Question about RIM BlackBerry Curve 8310 Smartphone

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My blackberry has crashed

My blackberry curve has crashed 3 times. It has'nt sustained any water or drops. It takes anywhere from 2 to 4weeks then it displays "app error 523" and it says"reset" below that. It does'nt reset. Most of the time my caller ID did'nt work and the last 3 days before it crashed this time it kept loosing power faster than normal. Has anybody had this problem, I'm starting to feel cursed with this phone

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  • prmurray Oct 13, 2008

    I have the same problem and I am out of country in Brazil. I do not have my software either.

  • Anonymous Oct 26, 2008

    yeah dude i totally have the sam eissues  except my phone just dies i pull the battery out and purt it back it starts burt says thebattery is still full. all the time. i got the error message with the reset button that did nothing. what do i do?

  • Anonymous Nov 08, 2008

    after 1month and 2 days since having my phone the same message appears and i can't do anything to reset it

  • macqueyl Dec 02, 2008

    I've done the soft reset (pulling battery out) & the so called "hard reset" (hold power button for 30 secs, with battery out). Nothing works. My 8310 won't come back on. I know my problem was caused by me installing the "Today Plus" theme, but I can't even uninstall it from the Desktop Manager. Does anyone have a solution for this problem that so many of us are having?

  • beautiful438 Dec 10, 2008

    anyone figure out what to do to fix the phone? i am going nutts about this! i dont want to buy another phone!!!

  • Anonymous Jan 04, 2009

    my phone has crashed and it says reset 521 what do i do


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First, download and install the latest version of BlackBerry Desktop Manager software from:

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.

Posted on Jan 14, 2010

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