I think I got sand in the lens. The camera starts up and then shuts off and says, lens error. It wont even fully turn on. I have tried blowing air in the lens and even using a vacuum. I may attempt to pull the cover and further inspect the camera. If you could help me out, that would be great. Thanks
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Re: Sand in the lens
lens is defective needs to be cleaned, repaired or replaced. If you got
sand in the gears it will definitely jam up the lens! Sometimes you can
tear down the lens and clean out the sand, and if none of the gears are
damaged the lens will then work properly again.
I don't provide instructions sorry, I don't want to be responsible if you cause any damage to your camera. Please work in a static free environment, watch out for the flash capacitor, never have the battery in the camera when you are working on it and never test it without the front and back case on the camera!!
There are online places that will do the repair for you for a
decent price and there are others that overcharge by way too much.
I know this because I OWN ONE that charges a reasonable price to do the repair! (Google: 'darntoothysam')
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If the camera's lens will not retract out, then eventually shuts down, here is what you try to do.
Hold the camera from your right hand with the lens facing down. Then tap the base of the camera to your left palm while turning the camara on; do this several times until the camera's lens retracts out.
This problem often occur when the camera was taken outdoor or in the beach. Sand or a tiny granule of dirt might got stuck in the base of the lens.
In My case, the lens was coming out part way a start up and pulling back in without camera coming on. Some times the screen would stay a dark blue and could not be shut off. Ensure batteries are new or remove and replace existing. Lens will come out part way and retract when the battery door is opoened and closed. Press "on" button and as the lens comes out touch and hold the lens, with a finger placing pressure on the side of the lens. The lens will stay out. With camera upside down blow into the sliding mechanisms of the lens. Grip the furthest most extened lens with two fingers and pull the lens all the way out with steading pressure. The pressure should be equivalent to lifting one to two pounds of bread with two fingers. Perform this with the camera upside down so that any dirt particles can fall out. A slight rocking (side to side motion) of the lens may help. Once fully extended, open and close the battery door. The lens should retract. Turn on the camera. A couple of ideas relatd to this problem 1) If the concentric circles of the lens are not even, this could indicate a large grain of sand. After lens is extended or partialy extended push the lens on the side where the largest gap is while the camera is upside down. This may provide a larger gap for the grain to fall out. 2) Dirty camera case. I turned my camera case upside down over a piece of white paper and was amazed at the particles of sand that fell out. I turned the case inside out and completely brushed and vacuumed the case.
Sand is a killer to cameras. If sand becomes lodged in the lens bellows it will jam. I have never after thousands of repairs had any lasting success in trying to repair. When taking a camera around water and sand buy some sandwich bags to place camera into protects against water and sand.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
The Canon series are fine camera's, but they seem to suffer from lens errors (check how many people suffered from this by googling lens error canon). The problem seems to come from sand/dust entering the body and jamming the lens gear. A handy person may be able to fix it, but I think Canon should have designed an enclosed lens gear so sand/dust can not enter.
Camera's are commonly carried in pockets, so it is logical sand and dust can be expected.
There are some issues with getting perfect focus in some situations.
Met the same problem. I disassembled camera and found a lot of sand in lens transmission. I couldn't move lens even by hand. It was strongly jammed. I had to disassemble lens block completely to remove all sand. Now camera fully functional.
Borrow a friends camera or buy another. The motorized lens assembly is contaminated, and your only recourse is to replace the entire assembly. It has very close tolerances and even replacing it is no guarantee that all the sand particles could be cleaned out of the camera body. Sorry. No easy fix this time. Regards Paul