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Re: softner does not rinse away
HI deannaschair, ngafm to your rescue,
Happy to be of assistance.
You put the recommended cap full of softener in the draw but does not rinse away. I have cleaned the draw and the inner part of the machine. The washing powder part is working fine.
The softener is electronically controlled and needs hands on service from a trained tech to diagnose the choise of which part needs to be replaced.
How old is the appliance? If the appliance is 10 years old or more you may not be advisable to put good money into bad! New applinces are so much more efficient today that they can save you a lot of money in energy!!!! You need a hands on tech for this repair!
You will be fine Bless You , ngafm PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF
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then the solenoid is not actuating to allow water into drawer. take top off, very easy, two screws in back, pull back, lift off. follow hose from softer cup to little round device/solenoid. check wiring. check hose, tho you would know there was a problem with hose, because you would see a water leak. replace solenoid. hope this is the issue. good luck.
You have to do it manually. Ugh. See below from manual:
Liquid Fabric Softener (Manually add during rinse cycle) 1. Turn OPTIONS knob to FABRIC SOFTENER 2. Measure liquid fabric softener carefully, following instructions on the bottle, and add during the rinse cycle.
OPTIONS (on some models) Set this option when planning to manually add fabric softener during the rinse cycle or when you use extra detergent or bleach to clean hazily soiled items. It provides an enhanced rinse.
in the top of your soap draw compartment is a lever that switches the water jets over ( for instance on the main wash the jet arm is directed in the main wash compartment which will take away your main wash powder then it moves the jet are to the sofner compartment on the final rinse ) the jet arm somtimes jams and needs cleaning and the small holes above your draw compartments clog with lime build up the thing to do is take out your draw clean the inside at the top where the holes are and take the top off your machine there are two screws at the back top you will see the little ark on your soap draw it will have a return spring on it gently move it from side to side this will clear any obstuction make sure that it will spring back clean any line around the arm ( make sure you switch unplug your machine before you remove the top)
Hi from retired Englishman in SW France,
I hope you don't mind me saying so but often the softener dispensing siphon tube gets missed when cleaning the dispenser 'cos it's difficult to see!----------->
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this isn't the problem it could be that the water dispensing is not working correctly. It is easy to check by selecting (final?) rinse, pulling the drawer slightly out and seeing and hearing whether water is being fed into the softener tray. If is isn't then it is a call-out ;-0(
This video will show you how to keep your soap draw clear
and how to service the parts
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hi if your softner dispensor is a removable compartment from the soap powder drawer ? then remove the dispensor and you will see the pipe with cap on top at rear ? pull this pipe off and ensure it is not blocked and that the cap is a firm fit on top? then ensure the short pipe that is part of dispensor tub is clear reassemble and refit try again ? these softner dispensor work by syphon effect IE when you top up to recommended level with softner in dispensor ? it remains untill wash is at softner rinse cycle then when water is entered into dispensor of softner and the level is raised to above the short pipe within compartment and the outer pipe with top on ? the syphon effect takes place and the softner+waterlevel is is syphoned int machine and dispensor is empty?? i hope you understand ? it is simple and works if you think of a toilet cistern how it syphons water for flush it is the same principle hope this helps
UNFORTUNATELY THAT IS THE ONLY WAY TO CLEAN IT.I SUGGEST THAT AFTER YOU HAVE CLEANED IT I ADVISE YOU TO DILUTE THE STA SOFT BEFORE PUTTING IT INTO THE DISPENSER.FOR EXAMPLE WHAT EVER THE QUANTITY OF YOUR STA SOFT LETS SAY ITS ONE CAP FULL.THEN TAKE HALF A CAP OF WATER AND MIX THAT WILL EASE THE BUILD UP IN THE DRAW.
removing the front plate won't help you, take the draw out. Get a long bag tie or inner core of any mains twin and earth cable and push it into the holes in the top of the dispensor, move it about in/out etc, changing the holes as required, this normally works, if it doesn't the dispensor lid is available as a seperate part and is quite easy to change.
open the soap drawer when softener should be taken and see if there is a jet of water into the conditioner box. if not, a common cause is the jets in the roof of the box blocked. poke a hairpin in the holes in the roof of the box and see if this cures the problem.
if the rinse water does come in, this means that the actual water valve is ok