How to solving an Epson Printer "problem"
I thought the other day that a lot of people may be interested in having
access to the vast pool of knowledge that myself and my staff dispense
on a daily basis to my customers. As a nationwide supplier of printing
consumables we often get asked by customers about related problems they
are having with there printers, and obviously we gladly help out anyone
we can as opposed to customers having to call expensive manufacturers
help lines at premium rate call tariffs.
A favourite question we
get asked is "I have just gone to print something off on my Epson Inkjet
printer and it will not print", I then ask the customer how they have
done this and have they changed any printer settings or installed new
software recently. The answer is usually no I have not changed any
settings or installed any thing. Our next question is "What are the
lights /buttons on the front of the printer doing?" The common answer
is, "they are all flashing at once, even if I switch the printer off at
the socket and switch it on again".
We now know what the problem
is! There is I believe a method built into an Epson printer that counts
the amount of printing you have done, a bit like a car speedo measures
the mileage you have done, but unlike a car where when you hit a certain
mileage a light or warning will come up at worst and tell you the car
needs a service. The Epson printer just stops dead and all the lights
flash, if you dig a little deeper into your instruction manual/disc it
tells you to call the Epson help line, who then tell you the printer
needs a service at your local Epson dealers. I duly took my faithful C82
epson printer to my local Epson service centre; very help full and who
charged me and gave me back a printer that worked.
intrigued me so I asked a couple of my computer tech customers if they
could shed any light on the matter, and they both confirmed my
suspicions. You plug in the correct software and reset the counter. It
is nothing to do with your computer, your printer, your brand of inkjet
cartridges or your computer. It is simply Epson's way of getting you to
their service centre.
So if you come to print with your Epson
inkjet printer and it will not, and then proceeds to flash all of its
lights at you. You now know what to do, unlike quite a few of my
customers including my self, who spent hours reinstalling software,
trying new sets of cartridges, both genuine Epson cartridge and the more
popular compatible ones. I hope this saves some one some grief and
on Mar 25, 2010 | Office Equipment & Supplies