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Seems that you can't fix the problem, 'BROTHER' should recall all of these and give us new printers. Big dollars have been spent on the printer, the only solution is, that you are told to switch off the printer and on again and see what happens.
This unit is heavy and it costs big dollars to get someone out to have a look at it.
BROTHER promises big but delivers small in this case.
No, what is happening on top of the printer (output tray). There is a little black tab that pokes down, when that is out of position or the output tray is full. To fix this first remove all the paper on the top and move that black tab, so it points straight down. This should fix this error.
This is the only reference I could find on error 41:
How can I clear the message Machine Error 41 from the display? (ME41)
Machine Error 41 indicates a mechanical malfunction of the Brother machine. Unplug the unit from the power source and then plug it back in.
If the error message continues to be displayed on the LCD, please call Brother Customer Service at 1-800-284-4329 for assistance. The Customer Service center is open Monday through Friday, from 9:00AM to 7:00PM, excluding holidays
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe