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Roxio Label Creator crashes every time I open it, I am using Vista Home Premium

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  • smani Sep 15, 2008

    I am using Roxio Creator 2009, also had the same problem when using Easy Media Creator 10,
    every time you try and open the label creator it crashes.


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Hi Smani,

What version of Easy Media Creator or Creator are you using?

Thanks,

Jon
Roxio Support

Posted on Sep 10, 2008

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During the installation of DirectX 9 portions of Creator 2009, the installation halts, it perhaps tries to roll back, gives an error....wizard was interrupted ... and cannot be completed.

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Open My Computer (or Computer for Vista users) from your Start menu.

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kind regards and please don't forget to rate us

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That's very true of a lot of software. You need to buy a later version that is Vista compatible. If you purchased your program from Roxio, they might offer some kind of upgrade price. There are also several free open-source CD/DVD burner programs available for download that you could look into. A Google search will help you locate some possibilities.

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Problem: Roxio easy creator 10 installed on Vista ...I have downloaded all the software updates...Videoware will not run....need help!


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did you check the system requirements before installing the app?
http://kb.roxio.com/content//kb/Creator/000199CR

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And since it happens while burning a disc

You should

1. Uninstall ROXIO Creator 10 , and reinstall it to make sure nothing is corupted.

2. If you still get the same problem it's time to check your intire system for errors.

This can mean you will need to take trouble shooting steps.

1. Use another burning program to see if you can burn without errors.

2. if you can burn fine with another burning program like NERO then chances are
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Do these things weed hopper and all will be well with you.




Az.

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1 Answer

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Seems to be a common problem with other users also. Something is crashing when windows starts up. Try disabling it at startup like shown here at http://forums.support.roxio.com/lofiversion/index.php/t25600.html . If that doesn't fix it, it might just need an update. Check out http://www.roxio.com/enu/support/emc10/software_updates.html for updates to your software.

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