Question about LG KU990 Viewty

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Invalid access to memory location with LG KU990

Hey i just got ths phone a few days ago and i get cant my phone to conection with my PC..i keep seen the message "invalid access to memory loaction" i did my research on read the problem withthis phone on here but cant seem to fix it..if anyone can help please let me know

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  • WWisdom Oct 09, 2008

    I have exactly the same problem. It seems the software is incredibly tempremental in that some days I am luckily able to get stuff onto my pc, other days its ACCESS DENIED for me. Ive found in the past what sometimes helps is disconnecting the phone, closing the LG PC SUITE completely, so even the icon in the start bar (bottom right of screen) and then opening it up again and connecting the phone. Sometimes that doesnt even work and Ive had to reinstall the whole LG PC Suite software package to get it working. I must have reinstalled this heap of garbage software at least 7 to 8 times.

    LG NEEDS TO LEARN BETTER CUSTOMER SERVICE AND SUPPORT. All I see is promotional material for the LG Viewty (KU990), no help whatsoever.

  • graciebayb Nov 10, 2008

    well i plug mine in, no programs running on the phone or anything! and it says invalid accsess to memory location. what does this meen and how do i fix it?

  • Anonymous Dec 03, 2008

    I have the same problem too!

    Can anyone please help!?

  • Anonymous Dec 21, 2008

    I have exactly problem and it is so annoying and i have tried everything.


  • Anonymous Dec 25, 2008

    gay ay it

  • Anonymous Dec 26, 2008

    Hi i have the same problem! -but i cant get on it at all. My and my friend LOVE making movies for youtube and now i cant because of my stupid phone. GRRR HELP?

  • colin002 Jan 02, 2009

    I have the same problem! At first, I thought it was because I had SDHD in it, so I changed it to normal MicroSD, but still doesn't work!

  • Anonymous Jan 15, 2009

    Its so annoying ! i neeed it for work,, pleasee help !

  • SueFromKent Jan 16, 2009

    PC Suite was working fine for the last year - today I get " invalid access to memory location" message and nothing works.

    any ideas why not ? Any help appreciated,


  • Anonymous Jan 16, 2009

    ye i know same here its not fair please help try to solve!!

  • kathrynben Feb 05, 2009

    ive connected my phone to my pc and im trying to manage my photos on the pc so that i can transfer my photos onto my pc and save them but it wont let me! Ive never had this problem before, ive always managed to do it. Ive freed some memory thinking it could be that and ive unistalled the programme and re-installed it but im still having the same problem!

  • Anonymous Feb 16, 2009


  • Anonymous Feb 23, 2009

    i fixed it using solution 2 thankyou

  • morse999 Mar 15, 2009

    Yes, me also....after using the LGPhone Suite with no problems...suddenly after sucessful connection, I cannot access my files on the phone due to "invalid access to memory location". HELP 

  • Anonymous Apr 15, 2009

    invalid access to memory location with LG KU990 on vista



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  1. If you already have installed the LG Suite 2, uninstall it. Also disconnect your phone.
  2. Do NOT install directly from disc, but instead, make a new folder on your desktop and copy all of the stuff from the disc into the folder.
  3. Do this for both "LGInstaller.exe" and "Setup.exe" (you'll find them both in some subfolders):
    Right-click on the file, Properties, then change the compatibility mode to Windows XP SP2.
  4. Now, run LGInstaller.exe as normal to install.
  5. Once installation finishes, open the program and plug in the cable with the phone.
  6. If it does not detect, plug it into another USB port. Also, try unplugging your phone, turn it off, then turn it back on then plug it in.
  7. Now try transferring file. :)
Hope that helps.

Posted on Jan 02, 2009

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I was so frustrated with this problem, was driving me mad!!
In desparation I turned the phone off while still connected via usb to the pc.
And turned it back on, Kind of like a phone reboot I guess.
and omg it worked! I can now click on the contents button in tools and I can access everything through there! im soo relieved ...hope this helps you guys too, cheers. x

Posted on Oct 24, 2009

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Get a new fone cos it is really annoying

Posted on Nov 25, 2009

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No idea.   What kind of storage card did you use?  Micro SD or MicroSDHD

Posted on Oct 07, 2008

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Ok i tried solution 2 didnt work however what did was 1. Make sure that no other mobile suites are running in background - My daughters was , 2 . Unplug phone then reboot comp when loaded close anyother phone / camera suites then plug phone into pc , once pc says its ready click 'contents' Hope this works :)

Posted on Feb 21, 2010

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Related Questions:

1 Answer

My lg viewty wont let me access the contents through the lg pc suite. Its keeps coming up with invalid access too memory location. How do i fix this?

Go to 'Menu > Settings > Connectivity > USB connection mode', and select 'Data service'.
Hope it works for you.
Cheers! Carlos

Mar 18, 2010 | LG KU990 Viewty

2 Answers

Cant download pics etc from my lg u990 viewty to vista laptop

When I try to open the content (inorder to transfer files from internal memory to my pc) it says invalid access to memory. Why? And what is the solution?

Sep 12, 2009 | LG KU990 Viewty

1 Answer

Invalid access to memory location with LG KU990

Disconnect he phone from the USB.

Open your phone menu.
Open the phone settings.

Open te USB connectivity.

Change te settings to Mass storage.

Connect the phone to the USB port.

If windows reconize the phone as a removable drive the you can
drag and drop your files in the explorer. When you saved the files on your pc then format the card in Fat 32 in a card reader from your laptop or pc or by a extern card reader.

Whe the format is done you can drop the files back.

Set the settings in USB connectivity back in Data service when
you are done.

Swich of the phone and put the card back in the slot.

Now the phone will reconize your memmory card.

hope this will help.

May 27, 2009 | LG KU990 Viewty

1 Answer

I cant transfer pictures from LG ku990 to pc

Go to Connectivity in your phone settings under the settings submenu.

Select it, and change it to mass storage, if you have an SD card, you can use this to put files onto your computer.

Apr 11, 2009 | LG KU990 Viewty

2 Answers

Problems with LG KU990 Viewty

try swappin to mass storage mightwork ,, my phone has a problem too ,, wil not play videos recorded from camera ( avi) it jus says -- not supported -- then exits, then my memory card disappears, soo annoying.

Jan 12, 2009 | LG KU990 Viewty

1 Answer

LG KU990 -Invalid Access to Memory Location

I had the same problem and thanks to another user on the website I have now fixed mine.

Unistall everything to do with LG on your computer and disconnect your phone. Start from scratch and install everything again.

It worked for me and took about 10 minutes.

Good Luck

Jan 01, 2009 | LG KU990 Viewty

1 Answer

Lg ku990 problem

turn ur phone off untill the screen on ur computer says "no phones connected"
then turn your phone back on
and connect as usual....

trust me it works.

Dec 23, 2008 | LG KU990 Viewty

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