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Hp photosmart 2610 all in one series. I can receive faxes but can't send them

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First, in the FAX mode, scroll to PRINT REPORTS on your HP's display. You can then print out all fax activity, including failed SENDS. There should be an error code associated with the failure, and this may help to point you in the right direction. Using the HOOK button on your fax, call your cell phone. If your cell rings, answer it, and listen for the FAX TONES. If your cell does not ring, press the MENU button on your HP, and scroll to either FAX SETTINGS, FAX SETUP, INITIAL SETUP, or FAX SEND MODE. Try changing , one-by-one, any settings related to sending faxes. Be sure to write down the original setting before you change it.

Posted on Sep 10, 2008

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1 Answer

I cannot send nor receive


Do you mean you can't send or receive faxes? Check the phone connections on the back of the machine. Plug a phone into the phone jack and try to make a call. If the line is good, check your settings and make sure the fax function isn't disabled.

Feb 18, 2011 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Where can I find instructions for programming the FAX?


Hi!
I have written some steps below through which you can program the fax in HP Photosmart 2610:
  1. First of all,verify that the phone cable is fully inserted into the fax machine. If your model has a removable line interface unit (LIU) that the phone line plugs into, verify that it is securely snapped in place.If the fax is an HP Officejet R80 series model, also verify that the cable that runs from the automatic document feeder assembly to the back of the all-in-one base is connected.
  2. Reconnect the power cord to the unit and then plug it in to the wall outlet. After the fax initializes and is ready, try to send and receive faxes. If the problem exists, continue to Step two: Check the connections.
May be this will resolve your problem.

Thanks

Apr 27, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Hi my machine wont send or recieve a fax despite being properly connected. printing from computer is fine. has worked fine up until today


Hi check the following article to from HP
Problems with sending and receiving FAX

HP FAX ISSUES


Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.

Jan 05, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

My HP Photosmart 2610 will send faxes but wont receive them.


Hi,
If your issue is somewhat like this:
When receiving a fax the line disconnects. No faxes or calls can be made until the fax being received is cancelled.
Then, Try the following procedure:
  1. Ensure that you have a two contact phone cable connected to line 1 socket of the printer and that the other end of the cable is connected to the phone jack in the wall.
  2. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 3 keys.
  3. Plug the power back into the printer, keep holding the # and 3 keys till you see “ Partial Reset ” displayed on the printer screen.
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Good Luck!!!! Let me know if there is anything more i can do for you if not and this solves the problem, please rate it. Thanks, JCE


Apr 14, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Problems faxing with VoiP


Not exaclty, Becaure VOIP Is a Service provider which supports Digital, and the All-In-One we have is a Unit which detects analog signals the best.
And that is the main reason you are not able to send and receive faxes through VOIP Servies.
First i would recommend you to call Vonage and ask why you are not able to sena a fax through thrie VOIP Services.
They should have a fix for the same, because you pay for their services.
And if in case you call HP and check the same issue, they will also dierct you to call your service provider and clarify the same with them.
One step that you can try is by decreasing the fax speed.
Go to Setup/Menu in the All-In-One, Gop to advance fax setup and reduce the speed to slow and then try.


Good Luck

Aug 28, 2008 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

HP 2700 serie all-in-one printer


my hp all in one 2700 will not sent a fax my grand son had his hand on my machine it now says that image on fax send report is set to off . how do i set it to on

Jul 10, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

HP Photosmart 2610 fax problem


Reinstalled the setup disk and selected 'manual receive'. No problems now. Thank you

May 20, 2008 | HP Office Equipment & Supplies

1 Answer

Unable to receive fax unless Westell modem is disconnected


sounds like you have a modem problem and that should the telephone company's call.

Jan 28, 2008 | HP Photosmart 2610 All-In-One InkJet...

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