Question about HP PSC 1610 All-in-One Printer, Scanner, Copier

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Re: HP PSC 1610 all-in-one

When I scan pictures, the result shows black line vertically about 1 inch in width. How will I remove or fix this problem? Is there any solution on this?

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  • tekicj Oct 13, 2008

    hi joed911. Recently when i scan documents (legal size letter), the result is all black. How will I fix this problem?

  • tekicj Oct 28, 2008

    the picture size is 8R. yes I scan them on the scanner glass and the black margin covers all the legal size letter or picture.

  • Anonymous Nov 13, 2008

    when i scan any document , ther eis ablack line in middle..



  • marjim Dec 05, 2008

    i have the same problem i call to hp and they told me buy a new one....

    a friend told me .. maybe was the connector in the mainboard from the printer... i need another one to try out

  • sbshlb Dec 09, 2008

    The same problem with my 1610 All in One copier and scanner; if I scan a picture or try to copy something I get a black line down the center of the page that is about 1 inch thick. I tried calling customer service and was on hold for 90 mins. This is unacceptable....any suggestions for fixing this problem?? thanks

    sbshlb

  • Daddyo52 Dec 27, 2008

    I too have the same problem. My PSC 1610 suddenly started just printing a band down the left side of the sheet, but only if the item has been scanned. It also shows up on the monitor. It doesn't matter if it's color or black and white. Any time you scan an image, it shows up. I can print a document without any problem, such as from Word or something that I have downloaded from on-line. This only happens when I have scanned an image. The glass is clean, there doesn't seem to be any other problem.

    I talked to a Geek at Best Buy today and he said to check the trouble shooting sites and to see if HP had a patch. It sounded to him as if there might be a software or interface problem. He said it might be a common problem throughout the series and that I am probably not the only one with this trouble. He was right. What really upsets me is that the printer is not all that old....why should I have to go buy another printer after only about a year??? HP has lousy customer service, all they do is put you on hold or send you in circles. I think I will buy an Epson or a Brother the next time.




  • JDTec
    JDTec May 11, 2010

    What size are the pictures? do you scan them on the scanner glass ? What side is the black margin?

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I had the same problem and talked to a HP representative online..........follow this link and the steps on the page........my printer is working as new again!!!!!!!!!!!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00704831&cc=us&lc=en&dlc=en

Good Luck,

Wayne

Posted on Jan 13, 2009

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