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Need help wiht my pc and printer

2 days ago i installed new norton 360 and since then i cant do anything delete, download, uninstall, even wont let see some sites, upload anything why? and by the way i have a HPPSC 1610 ALL IN ONE and i can only make copies, i try to use the printer and the system cant find it and if i do auto it says cant find the drivers??????? dulce

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Please restart your PC first and then go to START>CONTROL PANEL>ADD/REMOVE PROGRAMS>from the list see if you have Norton 360.If you see it then just click on it and then click on remove.


Posted on Sep 10, 2008


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Trojan Win32 came to my Pan Drive from computer and Avira is not capable to delete this type of virus. Please scan and remove from my Pan drive and PC with a Good / high powered anti virus. Anti virus...

This can be resolved by installing and scanning the computer using Norton 360.

Click here to download Norton 360 version 3.0

After downloading Norton 360 double click on the installation file and follow on screen instruction to install the file.
Click on skip if it ask for product key.
After installing Norton 360 open Norton 360 and click on live Update to download latest virus definition on to your computer. This will helps norton to find and heal the up to date virus.

After running live update perform complete system scan using Norton.

  • Uninstall existing Antivirus on your computer before installing Norton 360.
  • Your system performance will be little low for about 7 to 10 days after installing Norton, after this period it will become Normal.
  • This is trial version which will provide you 30 days validity but even 1 year subscription does the same task. You can install whatever antivirus if you wish to switch over.

Jan 21, 2011 | Computers & Internet


HOw to correctly uninstall a norton Product without using windows uninstaller


there are lots of different types of uninstallation and installation

processes for different types of computers.

Commonly after uninstalling, We should do this... to prepare the computer for installation.

But, this is the most common procedure which mostly is used by Symantec Agents to clean a pc system of norton before re-installing the product again.

Start>Run>%temp%> delete all the files here...

Start>Run>temp> delete all files here...

Start>Run>prefetch> delete all this here too...

sometimes in many cases, some files cant be deleted because it is at the moment being used by another process or program. So, just leave it there. its just usually 1 file or 2. so, you can delete mostly everything inside thi folders. this files are all temporary, so you shouldnt worry about saving this files...

Depending on how fast and strong your computer may be, their are unavoidable instances that the Norton Product still cant be uninstalled ... we then go to the symantec site to download the norton removal tool which works for mostly all norton products.

here is also a mostly used tools for norton products...

the explaination is just beside them.

many thanks everyone!

on Apr 05, 2008 | Symantec Norton AntiVirus 2004 - (Open...

2 Answers

Mistakenly downloaded Norton 360 and now I can't uninstall it. The face page is blank and it pops up on my main screen all of the time .

If you click Start then Control Panel then Programmes and Feature, look down the list until you see Symantec Norton 360. Select uninstall.
That will remove all of 360 but if it is not there, it has been deleted and not uninstalled. Re install the programme and uninstall it as per my instructions.

Oct 25, 2010 | Toshiba Computers & Internet

1 Answer

Windows Live Communication Device Has Stopped Working

You can try to delete the whole msn messenger folder and search on your computer for anything involved with msn and delete it then restart then try to re download it.

Your anti should not really be involved in less you have it set to have no communication going to your computer.

if nothing works try to go to the msn messenger forums or web site and see if anyone has same issues that had fixed it.

Jul 30, 2009 | Microsoft Windows Live Messanger

3 Answers

No Internet Connection after Installing Norton 360

I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.

Jan 18, 2009 | Norton Internet Security 2005...

1 Answer

I purchase norton360 about two months ago.the program is not working.

uninstall norton 360, then restart, then run the norton app removal tool you download from :

then restart and if you insist on using 360 install again

Dec 11, 2008 | Computers & Internet

2 Answers

My Norton AV 360 expires in 20days.

Yes you must uninstall old AV program before installing a new one.

Dec 04, 2008 | HP Pavilion dv6000z Notebook

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