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Troubleshooting keyboard and mouse

Hi. I need some help with regards in troubleshooting bluetooth keyboard and mouse. When I shutdown the computer, the computer didn't recognize anymore the bluetooth mouse and keyboard. I am using Lenovo M57 desktop. I'd also tried using other Lenovo M57 and I do encounrter the same problem. The thing is I tried the bluetooth mouse and keyboard to Dell, Acer Desktop PC and it is functioning well. I don't know what seems to be the problem with bluetooth connection from Lenovo PC. Please help. Thanks.

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  • Anonymous Mar 24, 2014

    How to reset my Lenovo yoga bluetooth keyboard?

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  • 21 Answers

I think u did'nt set ur blue tooth configration....pls set ur bluetoooth configration an try this again ...

Posted on Sep 20, 2008

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Posted on Jan 02, 2017

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Hi,

Try to disconnect the wirless kb & mouse then uninstall completely. Likewise remove all entries of the Logitech wireless kb & mouse in your registry. Reboot your PC and do a complete Disk Cleanup. In your Device Manager, verify that it no longer shows even under the "Show Hidden Devices". Reboot again and reinstall.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

May 18, 2008 | Computers & Internet

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if its a wireless mouse and keyboard make sure the batteries are securely seated and fully charged the battery panel should be on the underside of your mouse keyboard as would be the on off switch

click start control panel keyboard hardware make sure the right type of keyboard is selected

click start control panel keyboard hardware troubleshoot or click start control panel administration tools computer management device manager scroll to keyboard you could see a yellow question/exclamation mark ? ! or red X a new driver will need to be installed

right click to install drivers

http://download.cnet.com/bluetooth-driver-ver-5/3000-2110_4-149801.html


hope this help

Jun 03, 2012 | Kensington KeyFolio Bluetooth Keyboard and...

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I can't get my keboard to work, logitech mx3200. I have tried new batterries. Tried Ctrl Alt F12 twice - then the red buttons to reset. Then the escape key. I gave up on thecordless mouse...


Hi. Try the troubleshooting on the following page:


http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/9068/section/troubleshoot/crid/433/lt_product_id/140/tabs/1,3,2,5/cl/us,en/kw/


If this does not fix it, you may be able to get the remote replaced by Logitech, so I would try giving them a call.


Regards,


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Hi, I have USB keyboard and I installed PS/2 optic mouse to my PC. Mouse doesn't work .i have windows 7 ultimad 32 bit and MB DH55TC intel i am changin my optic mouse by roll mouse and again dont...


click start control panel view devices and printers you should see your mouse right click mouse you could open it and then select configuremy mouse or select settings then hardware make sure you have the correct mouse selected also right click on the mouse select properties to make sure you have the correct mouse right click on mouse you can troubleshoot this will activate the troubleshooting for you
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Jul 23, 2011 | Computers & Internet

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I am trying to get a trashed e520 up and running does it use a usb keyboard and mouse?


Hi,
In case you can be a little more specific with the problem you are facing with this computer.The USB keyboard and mouse are capable of connecting to this computer and work without any problems.
You can use the following link to troubleshoot a lot of problems with your computer.

Advanced Troubleshooting


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Proton

Oct 14, 2010 | Dell Dimension E520 PC Desktop

1 Answer

My keyboard has just stopped working - it's cordless - how do i connect it again


Hi,
I suggest that you try to do the bind process again.
Remove the keyboard batteries for 15 to 20 seconds. Reinstall the batteries, and reattempt the bind procedure.

Please open the below link to view the steps to troubleshoot issues with Wireless Keyboard or Mouse.
"http://support.microsoft.com/kb/838398"

You may also try performing the below mentioned troubleshooting steps:
"http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1001057"

If you are using a Bluetooth Keyboard or Mouse, please check if the Bluetooth is turned on in the Computer and pairing of the device is done successfully.
  1. Download and install all Bluetooth updates available online
  2. Verify the internal Bluetooth adapter is enabled.
  3. Verify the Bluetooth Support Service is started and set to automatic.
  4. Verify the internal Bluetooth adapter is set to discoverable mode.
  5. Verify the Bluetooth device is turned on and charged properly. Refer to the manufacturer's instructions for proper configuration.
  6. The Bluetooth device may be out of range or too close. Try moving it closer or a little further away.
Please open the below link to view the steps to troubleshoot issues with Bluetooth Wireless Keyboard or Mouse.

"http://tinyurl.com/29ucvvf"

Thanks,
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