Question about Dell 924 All-in-One InkJet Printer

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Installing ink cartridge

I bought new cartridges for my Dell 924, but the message keeps saying that I need to replace my ink cartridges and to order online. I don't need to order them because I just purchased them at a local store and nothing will print. As soon as I tell something to print, I get a message on my computer saying to order online and when I want to say continue printing, then it's not responding.

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  • lhogue552 Sep 17, 2008

    I have the same exact problem with my Dell 924. After installing ink cartridges purchased at Office Max, it continues to tell me that the ink is low and needs to be replaced.

  • Margie88 Sep 25, 2008

    I got a refill for my Dell 924 printer and it will not read , it is empty and I do not know how much ink I have left, what shall I do.

  • macjaden Oct 03, 2008

    I can't even override the message. When I click on "continue printing", it ends and will not respond.



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I've had this problem too. The only way to make the message go away is to buy the ink from Dell. Although generic ink cartriges will work the printer will not/can not reset the "low ink" message unless you buy the cartriges directly from Dell. So you can use another brand, but you'll just have to overide the low ink message when it pops up by telling it to continue printing. Then you can tell when the ink is low by seeing it when it prints out.

Posted on Oct 03, 2008

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2 Answers

My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

Mar 09, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Ink cartridges message on printer, ink cartridges


Make sure you have removed the protective clear plastic from the new cartridge.

Aug 25, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I bought refilled cartridges on Ebay for my Dell 924 Inkjet, they are in place, but the printer says cartridges missing and wont print anything. Help!


You've got dead electronics. Since you bought off Ebay, I'm assuming you can't return them. Welcome to the wonderfully scandalous world of on-line ink refills. You need to get new refills or new Dell brand cartridges for your printer to print. I recommend Cartridge World stores for refills because they test the electronics on their cartridges before they are sold and with their 100% satisfaction guarantee getting replacements or a refund is easy.

Jun 25, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Troubleshooting dell photo 924


You cant get rid off the low ink level message . but may be you can make use of the refilled cartridges because dell cartridges have a sensor inbuilt when the cartridges are emptied completely they are dead..the printer cant recognize the changes ...though you refill.. thats the way the sensor on dell cartrdige works..Now if you want to get rid off that message you got buy new cartridges.. But there is a work around to do a refill after you get the new cartridges dont let them get below 20 or 25% refill them at that stage..i am not sure exactly at which percent those sensors die..

Jan 28, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 printer will not recognize photo cartridge


I just bought new ink and my Dell 944 is still telling me I am out of ink and it a new cartridge. How do I tell the computer or printer that?

Dec 23, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

924 says that black ink cartridge not installed


Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Error message 1203


This link should have the answer for you.
http://www.dellcommunity.com/supportforums/board/message?board.id=A940&message.id=13761

Jul 27, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Ink cartridge


we just installed a new ink cartridges..it keep saying install new cartrigde..and so it doesnt print anything at all.

Jun 07, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Problem with Dell ink jet refill....


Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.
Zod

Apr 24, 2008 | Dell 924 All-in-One InkJet Printer

5 Answers

Ink Cartridge


Lexmark/Dell info
Before you buy a remanufactured Lexmark or Dell inkjet cartridge please carefully read and understand the following:
The more recent ranges of remanufactured colour Lexmark and Dell ink cartridges have been remarkably unreliable - the failure rate being massively higher than all other remanufactured goods we supply. Our remanufactured HP's, Canon, and older Lexmark/Dell ranges remain very reliable.
At seems almost certain the micro-electronics in these cartridges have been developed in the factory to ensure failure at a given point. THE MODELS MOST LIKELY TO CAUSE PROBLEMS ARE THE LEXMARK No1, No2, No3, No29, No33, No35 and No43, AND THE DELL MODELS TO FIT PRINTERS 922/924/942/944/962/964 and Dell printers sold in the last 12 months. For some reason the problems seem to be with colour cartridges - black units remain reliable.
On the reverse of a brand new Lexmark 29 colour cartridge box (in print so small it's almost impossible to read) it says: "THE PATENTED PRINT CARTRIDGE CONTAINED INSIDE IS LICENSED FOR A SINGLE USE ONLY AND IS DESIGNED TO STOP WORKING AFTER DELIVERING A CERTAIN AMOUNT OF INK. A VARIABLE AMOUNT OF INK WILL REMAIN IN THE CARTRIDGE WHEN REPLACEMENT IS REQUIRED." In plain English this means the cartridge will certainly fail - even when there is ink inside.
Although this is not printed on the boxes of certain other models, the high failure rate suggests similar technology is deployed. A perfectly good remanufactured cartridge can be installed, and used - albeit temporarily. Suddenly and without explanation, an error message "UNSUPPORTED CARTRIDGE" appears, and the cartridge refuses to work ever again. Most will almost certainly end up in landfill.

Jan 23, 2007 | Dell 924 All-in-One InkJet Printer

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