Question about HP Office Equipment & Supplies
First you should use the manual and follow the fax setup section. These directions will have you click a few buttons on the printer so that the printer knows how to answer the incoming calls.
There is usually a button on the printer named "auto answer" or something similar. If you are using the same phone line to make phone calls then you should turn this button on only when you want the printer to answer the next incoming call.
Also make sure you have the phone line connected to the correct port on the back of the printer.
Posted on Jan 03, 2008
If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.
Posted on Nov 15, 2008
hi im josh in phils. may i help you. friend your problem is quiet serious cause if your printer head is damage thats why it will not execute to give the cartridge command to print the paper with ink. i suggest you replace the printer head.good luck
Posted on Feb 21, 2009
Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.
Posted on Sep 07, 2009
You may need to obtain the proper drivers for you printer. Your drivers are available from the HP support website, found here:
Simply select your operating system and download the appropriate drivers.
Posted on Oct 26, 2009
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