Question about Acer Aspire™ T180 PC Desktop

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Verifying DMI Pool Data...

Acer Aspire desktop t-180 ED380M
I bought a used computer. I tested hard drive and DVD before I bought it. When I took it home, I uninstalled many unneeded (or thought I did not need) items. I did not make any hardware changes. Soon after that, the DVD did not work. I installed some drivers to no avail. Soon after that, the computer would not boot anymore. It would get stuck at 'Verifying DMI Pool Data'. Since then, I have tried everything I can find on the web, to little avail.

I spoke with the person with whom I bought it, but got no helpful information from him.

I have done all the following and combinations of them that I can imagine:
Reset the default BIOS and CMOS settings (many times)
Removed the battery
Disconnected DVD drive
Connected another DVD drive that worked in another computer
Disconnected hard drive
Connected another bootable hard drive
Changed boot order
Used a boot disk in the DVD drive.
Unplugged all Ram but 1 GB stick
Tried another 1 GB stick
Alternated the Ram 512, 1 GB, 512, 1 GB
unplugged and replugged in hard drive and DVD cables cables

In the bios, the computer recognizes the DVD and hard drives, but it never gets to them.

I am at the point where I just want to get it to boot - from the hard drive or the DVD (with a boot CD) would be nice. Any help or suggestions would be appreciated.

Posted by on

  • dbix Sep 11, 2008

    I plugged it in to a few different locations where other computers have run fine (and one where I saw this computer boot up way back when). I am looking for someone with a tester, but I think that will come back fine.
    I also disconnected everything that I could think off - extra USB drives, all DVD, Hard Drives, SD Card + reader. I still got the Verifying DMI Pool Data.
    Which leads me to another question. When I look at the BIOS and see the hard drives, there is still a 'Bootable add-in cards' in the Hard Drive list. What is that? Where is that? Is it possible that is causing a problem here? With the disk drive and hard drives disconnected, shouldn't it be saying 'no bootable disk' or 'no operating system' or something like that?


  • dbix Sep 12, 2008

    Thanks. I'm going to have someone else take a look at the bios. What would I need to know to find a compatible motherboard? Where would I find a similar one? What is the cost I would expect for that?

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It's possible you have a weak power supply not allowing it to boot. You would need a power supply tester to test this or try a known good power supply.
You could also try disconnecting all devices that consume power. I had a system where I new all the devices were fine but it would not boot until I disconnected a drive or two.
Since you reset the Bios I had one time where a system would not boot because the hard drive sata position was disabled in the bios. Hope this helps.

Posted on Sep 10, 2008

  • Joshua Blaine
    Joshua Blaine Sep 12, 2008

    Bootable Add-in cards will always be there. It is not a concern.

    If you are getting the same Problem without any drives connected, it sounds like you have a BIOS problem. You could try flashing the BIOS if that does not solve the problem then you may need to replace the motherboard.

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