Question about Kenmore 24642 Top Load Washer

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"dog ears" My model # is 8298012, Kenmore Ultra Fabric Care 80 Series. I need to know how to get the "agitator directional cogs" out. Thanks Tom

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  • godukeblu Aug 12, 2008

    My model 11023812100 Kenmore 80 series. I cannot get the bolt out to replace the agitator directional clogs out.

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Hi go step by step and you'll do great http://www.american-appliance.com/service_pages/wp_dd_wash/dddogreplacement.htm minor changes are possible good luck

Posted on Mar 29, 2006

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Take the top cap off agitator,and, remove the nut down in the agitator next pull up on agitator and u will see the dog ears that are broke on some modles the left dog ears out and put new ones in but be sure they are in the right dircetion then reinstall eveything as removed.

Posted on May 04, 2007

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SOURCE: can't find the lint trap

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Posted on Aug 09, 2010

blueextc3221
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SOURCE: Kenmore Ultra Fabric care heavy duty 80 series washer stops filli

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!!!

Posted on Sep 15, 2010

  • 1937 Answers

SOURCE: My kenmore ultra fabric care

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.

Posted on Nov 05, 2010

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1 Answer

Is there a belt on a kenmore ultra fabric care heavy duty 80 series


No. What is the problem you are having? Let me guess, it's not spinning or agitating?!
What is the model number listed under the lid?

Nov 03, 2012 | Kenmore 24032\24036 Top Load Washer

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Agitator won't spin. Only swivels back and forth when I apply direct pressure down on the center of agitator.


This a very common concern and an easy and cheap fix the agitator cogs are worn out you can order the parts online part number wpl285751 or just 285751 about $4.00 (agaitor directional cogs) or dog ears. or a complete repair kit #285746 about $14.00 I would go with the kit. With parts in hand pop of the fabric softener dispenser then you will see an agitator cap with a pair of pliers pull up and remove the cap,now you will see one bolt remove this bolt and you will be able to remove the top part of the agitator replace you worn parts and reinstall and you will be agitating like new,,,Sounds like a lot I know but its really a 10 minute job Good Luck

Sep 18, 2010 | Whirlpool Ultimate Care II LSQ9564J Top...

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Series 80 Agitator top dosent work


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.


I assume that your model number starts with a 110 instead of 100.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.26842692

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.


Following is an illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0


Jan 09, 2010 | Kenmore Washing Machines

1 Answer

Agitator: bottom moves, top does not


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

On the Sears parts site:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26902691&pop=flush

replace the 110.26902691 with your model number (lift the lid and the model number should be printed on the cabinet) and look at the section on the Sears site for Agitator, basket and tub.

This is what they look like:

pd_26_110_80040?$pddetailsth$ #21 on diagram Dog, agitator (4) Number:3366877Substitution:80040 $9.25Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Sep 13, 2009 | Kenmore 23822 Top Load Washer

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Washer won't spin


pull the fab soft dispenser out and pry off the cap that sits on top of agitator looking down inside there you'll see 4 pieces called agitator directional cogs(dog ears) they are worn and need replaced

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Kenmore Ultra Care Fabric Series 80 dryer works sometimes


This sounds like the motor is bad. Hope you didn't pay too much for it. ;-)

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1 Answer

How do I take apart the outer shell to my Kenmore -Series 80 washing machine?


I have Serial # CF2467934 Model # 92588210 Kenmore Ultra Fabric Care Heavy Duty 80 Series. The top agitator is stripped out, how do I take it out to replace it?

Aug 11, 2008 | Washing Machines

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