I was watching tv(we have comcast cable)and I
hit a button on the comcast remote control. I lost the picture and have not been able to retrieve it. I tried to use the remote control that came with the tv but was unsuccessful....I need help. Thank you, Warren
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Re: no tv picture
Its possible that you changed the channel or the input line your TV gets the cable signal from. unless you caused more of a problem while trying to fix it, I would suggest you to go through the TV(not cable) channels to see if you can find the one that gives cable picture, or to go through the different input settings(TV/AV on older TV's, and 1, 2, 3 etc on newer ones). one general icon for the later is an arrow going into a circle. I think its the "select" button on your TV remote.
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Using the remote control hand unit that came with the TV turn on TV. Then go to the set up menu. Locate the entry for Front Panel Lock (FPL) and select no. Once you have done that exit the set up menu then on the same remote push the "input" button while watching the screen. Push button once wait a few seconds for a picture to appear, if not then push the button again, continue until you have selected the input that provides a picture. Right now you are in the Front inputs you should look for Video 1 or 2.
there is an auto search method....some remotes you can hold the tv button down and then the select button simultanteously for a few seconds to make the light turn red and then proceed with codes, when you get the right code you press the select button again, the light blinks and you are done..... well with out a code its the luck of the draw..... the auto search method is similar to programming the code in....hold the tv button and the select button for a couple seconds until the tv button lights up, but instead of a code.....press the channel up button(that represents the first autosearch code), continue until the tv turns itself off and then press the select button to lock it into the remote...........if you go past the trigger point you can channel down to backtrack.... otherwise drop it in the toilet until it wont work, call the cable company and have them send out a tech with anew remote. they cant charge you for their equipment not working correctly. trust me, i am a supervisor at a major cable company.
If you can program a Comcast remote or another universal remote that has an info key, you can get rid of it. I just succeeded in programming my comcast remote thanks to Dave Taylor: http://www.askdavetaylor.com/how_to_program_comcast_cable_remote_control.html
Once the remote is programmed, hit the "info" button and watch your frustration disappear!
Most univ. remotes have a search mode if code entry won't work-
Do you have the comcast instructions ? Something like.....
1) Tv power on
2) Push set-up or program on remote
3)Touch tv button on remote
4) Point remote at TV and push power off. Repeat until TV turns off.............then
5)Push enter to save....
If you are using cable and the signal is connected to the TV through the regular cable wire, then the TV must be in TV mode to work properly. If you are using a cable box with that TV then the TV must be on channel 3. If the screen shows AV 1, then the TV is in the AV mode (red, white and yellow RCA jacks), and you most likely accidently hit the INPUT button on the remote. Pressing 0 3 or INPUT a couple of times on the remote should bring your picture back.
You might have lost the code from the remote which identifies the tv to your remote. If you have the manual that came with the remote you might try entering the code again. ( reprogram