Problem with kitchen aid superb side by side refrigerator - ice will not dispense. It makes ice, and the water works just fine. Is there are part that I can by to replace the door insert all together?

The ice maker not working: ---

Its the problem of water inlet valve. It's a dual valve. This valve has two tubes in it. One for water dispenser and one for ice maker chamber. The one side of valve is working, but other side of the valve is not working. The valve is got stuck in one position

Click this link below to troubleshoot the problem: ----

http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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This will help. Thanks. Helpmech.

Hi,
Here are some basic tips for ice maker troubleshooting...

Ice Maker Problems and Ice Maker Troubleshooting
http://www.fixya.com/support/r3876071-ice_maker_problems_ice_maker

heatman101

if neither one works that usually is the water valve located on the back of the fridge. Try this manually fill the ice make with a glase of water and check the temp. in the freezer. you can reach in and touch to see if water is freezing in ice maker. see if it dumps the ice then surly the valve is bad

dispenser motor maybe froze up,remove your ice tray and heat the motor up with a hair dryer to defrost it until it turn ccw freeley

water maybe frozen somewhere in the system. may need to disconnect water connections at various points and retry to narrow down where freeze up is at.

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.

the supply line of the ice maker might be blocked please check it.

To stop the dripping now, turn the water off.

The problem is there is either mineral caught in the seat of the dispenser valve, or the dispenser valve seat has a bad place in it. Removal and cleaning/replacement is required.

Ice will not force the hatch open.

Sounds like the water solinoid valves are wired wrong.One activates The water dispenser.The other the ice maker.That, why every so often the water shoots out on the floor.The ice maker is telling the valve to open.