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I just connect my creative Zen on my computer and the screen is just black, but not the Black when it's closed, the black, when you just started it... I reaaly need you help

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Try reseting your computer

Posted on Sep 10, 2008

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Hi do i need a cd rom to start my new 4gb black zen? I cant seem to get my computer to recognize my new zen or to activate it help please. thanks


You might. If it didn't come with a CD, you can download the drivers here by selecting your model and clicking "download drivers". http://support.creative.com/Products/Products.aspx?catid=213
*If this answer helped you, please rate it 4 stars!*

May 15, 2011 | Creative Labs Creative Technology ZEN...

1 Answer

Black Screen


you can reset it with reset button. press it and hold 3 sec.

Mar 03, 2010 | Creative Technology Creative Labs Zen MX 8...

1 Answer

Creative zen v plus start up screen freezes when switching on


I had this same exact problem. To solve it I plugged into the computer (if computer doesnt read it its ok ) then pressed the reset button for about 5 seconds. you should see a screen . Then press the play and power buttons on at the same time and you should get a recovery screen. You have three options. from ther you can rebooot and automatically upgrade the firmware after its been downloaded from the creative website. Please let me know if this helped you and write me back if you have more questions. Thank you , lahuntress

Jun 15, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Labs Zen Mosaic 4GB Black


Start in Safe Mode: hold Reset in and hold Play/Pause in, then turn on. Choosing reboot usually solves this problem.

Mar 07, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Trouble with my creative zen


this happened to my vreative zen also......... what i did is that i waited till all of the battery is gone then i just plugged it in my computer to charge and after that it was all good.....

Oct 15, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Microphoto


remove battery and fixit again and start again.

Aug 16, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Zen v Black screen even when is on


You Have to open in up and disconnecct the battery then connect it again be carful

Sep 05, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Problem with mp3 player


Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

Aug 20, 2007 | Creative Labs ZEN V Plus MP3 Player

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