Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune will not turn on

Hey my zune is not turning on all i did was plug it into the computer and is said usb cord was having problems and now it qont turn on wat do i do?

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The problem is with Microsoft. Please concider buying a IPOD. No such issues turning on/off.

Posted on Dec 26, 2008

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Chances are you dont have a fast enough usb port

Posted on Sep 10, 2008

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I have not used my zune for a few months now but need to use an mp3 player so i am trying to use it again. When i plug it in to my computer using the usb cord the little battery charging sign comes up then...


First, you must not use the front usb ports on your cpu. You must plug your zune device in the back usb port. You must then download the LATEST Zune software. Install it and restart your computer. If done correctly, your Zune device will begin to charge and start working correctly. Have fun with your device

Oct 17, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Alright, so, I bought a first Gen zune 30 at a pawn shop. A gamble i know. But i turned it on, and it was playing just fine. When i got it home, my comp wont see it. I erased the zune's content via the...


anyone broke the mini-usb plug inside the player?

take it to a service for them to check this.

verify it yourself only if you are familiar in servicing small electronics!!!

Nov 27, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Frozen 4gb zune.


i had this problem too, i would plug the zune into the computer trough usb cord, and have your zune home page come up automatically if it doesnt click the zune software shortcut. Go to top corner and go to settings, after that go to device and syce options. finally you need to press erase all content and your zune will be clean and rebooted up. when i did this my zune turned on and was back to normal, the only thing that sucked was that it took so long for me to figure this out and i had to syce everything back on my zune agian

e mail me if you have anymore questions at zombiepoptartz@yahoo.com
i can also help you with many other microsoft problems

hope this helps

Apr 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune won't turn on or charge


probly a lemon battery. Get ms to replace it.

Jan 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30g Zune Frooze for no reason.


microsoft is aware and looking for a solution. this happened to every 30g owner. here is the website for the right forum... http://forums.zune.net/403986/ShowPost.aspx check the zune site for updates

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

I have a brand new Zune 8 GB player, given as a gift. I downloaded the Zune Software, but when I connect the player by the USB cable, the Zune program does not recognize a Zune as being connected. Also,...


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps

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ALL YOUR BASE BELONG TO US - is a video that must have been loaded on the Zune previously.

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if all else fails...

If you connected the ZUNE to your computer before installing the software the computer may have installed it as a different device.

Go to Control Panel - then System - Device Manager. Plug in ZUNE player and see if any new devices show as being connected. BE CAREFUL IN DEVICE MANAGER THOUGH, IF YOU UNINSTALL THE WRONG ITEM, IT COULD MESS YOUR COMPUTER UP.

If this works rate it a FIX-YA!

Dec 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune 30 gig Brown Overheating


well?    This sounds like you have the wrong cord.  It is too short and so it gets power every now and then and then after doing this for a wile it gets over heated.  The power going into the Zune is changing so fast that it is causing the plug to burn-up inside itself!
I wound try to call about a warranty and then if that doesn't help then get a new cord!!!

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune 30 GB


It means your battery is dead. Plug it into your computer over niht and it will work in the morning.

Feb 25, 2008 | Microsoft Zune JS8-00001 Digital Media...

34 Answers

PC will not detect my zune.


Hey!! I just fixed mine! I had recently installed drivers for a PS3 controller, and for some reason those were conflicting with the Zune.

To fix it, I went to add/remove programs, and then removed the libusb program, that fixed it instantly! Good luck!

Dec 04, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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