Call Kodak and tell them you're problems. I was in same boat with new cartridges and still problems. My printer was only 9 month old and printed over 600 pages. I received my new printhead along with brand new cartridges and sample of 4x6 photo paper. However, having problems removing the printhead. New printhead came within 1 business day of calling Kodak!
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I figured it out. If you are low on (25%) on either colors or black, then it won't print. Even if you load a new black cartridge and it reads as 100% black, it won't print because it will only print when BOTH cartridges have been replaced and reads 100%.
Same thing happens reversed with color being replaced.
So basically, ALL printers short you 25% ink and FORCE you to buy their ink more often. Kodak is no exception.
I have 100% black and 25% color and a BW only needed text paper won't print. I been through this before. *facepalm*
I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
They then told me the print head was faulty and to contact Kodak for free repalcement.