After I took out PrintHead and tried to clean it up again, I put it back in with Ink Cartridges and got error code 3813 - also couldn't fix it. Removed Ink Cartridges, turned printer off. Turn back on and it will forget about error code 3813 and will tell you to install Ink cartridges. Do that and error code 3813 is gone and ready to print.
A note: I did not find anything telling me I have to change printhead but my problem with black ink printing still exists so I will get new printhead and see if that problem gets fixed.
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Typically this means a foreign object inside. Check for crumpled ink soaked paper inside at both ends of the print head path, then check for paper fragments in the cleaning station. The other thing to check is the thin plastic strip running along the back of the print head is clean.
Inkjet printers all operate the same basic way. There are differences but the basics are the same for any inkjet devices. Eventually a buildup occurs enough that your printer doesn't print. Cleaning cycles use more and since inkjet ink is worth about $8000 a gallon, this is a expensive way to clean something.
So what can we do to clean this just a bit cheaper? We need to find a suitable solvent that will dissolve these deposits without harming the print head. And the one that works great and is dirt cheap is good old household white vinegar. Next we want to get some lint free (preferred but not critical) paper towels. And a clean clear table top to work. You may want to put down some newspaper. This isn't that messy to do but it can get the odd bit of dissolved ink on things.
Now we take the printer and remove the paper and the ink cartridges and set aside. The print head is a small stamp sized thing on the bottom of the cartridge holder. Take about 1/3 of a sheet of paper towel and wet it with vinegar. Next you want to get the wetted towel under the print head. It should fit as this is where the paper goes you print. The towel is a thicker but it is soft. move the print head back and forth over the towel. When the towel is covered with ink, change it and repeat. Keep repeating this until the towel comes clean. It will only take a few minutes. When the towel is clean then you are done. Replace the ink cartridges and paper and you are ready to print.
The document specs of your printer is given below:
Document & Media Handling
Max Original Size
Legal (8.5 in x 14 in)
Min Copy Size
3.5 in x 5 in
Max Copy Size
Legal (8.5 in x 14 in)
Standard Media Capacity
Output Trays Capacity
Document & Media Handling Details
Input tray - 100 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ Output tray - 50 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ ADF - 3.94 in x 5.9 in
I would rather suggest to take a print in normal A4 size plain paper and see what you get. Please revert backSuspected 1) paper scanner faulty not able to judge paper.
It means the cartridge mechanism is jammed. It could be caused by dried ink, dried gear fluid or a paper jam. Open up the printer and give the cartridge holder a little nudge. If you see any foreign objects eg. shreds of paper inside, remove it.
Try counting the number of orange flashes. * two flashes means you’re out of paper or the paper is not feeding correctly. * three flashes means there is a paper Jam or the output tray is closed. * four flashes means the ink tank is empty * five flashes means the print head is not installed correctly or not installed or is defective (before buying a new print head always try the cleaning instructions at the end of this post first.) * six flashes means the inner cover is open or not closed properly. * seven flashes means you counted wrong..... * eight flashes means the waste ink absorber is almost full or full. * nine flashes mean that a digital camera or video that is connected is not compatible with the printer. If a specific amount of time lapses without getting a response from the digital camera or video camcorder this will happen. * ten flashes means it can not print to both sides of the page * eleven flashes means the automatic print head alignment failed. (this can be caused by low ink levels, ink tanks not being installed correctly, the print heads being clogged. It can also be caused by the paper output slot being exposed to a strong light source (Press the resume /cancel button and move the printer to a darker location and try to align the print head again. * check to make sure the lock lever is correctly positioned (down) If the above does not work, align the print head manually by opening the printer properties dialog box and clicking the maintenance tab and then select the print heal alignment button on the left side, second row down.
There are a few things you can do yourself to try and get the print heads flowing again, but they won't give you as good of results as a professional cleaning or new print head. I would say that the print head is most likely clogged if you let the machine sit for more than a few weeks without printing on it. If your last set of cartridges worked fine and then you immediately put in new cartridges and it didn't print, I would say the print heads may not be clogged but expired (no amount of cleaning will get them working again). To clean the print heads yourself first rub off any accumulated ink with a warm water soaked paper towel. As a check to see how your cleaning progress is going press the print head against a dry paper towel. You should see distinct entire lines for each color. You can then try resting the print head on a paper towel soaked in warm water to hydrate the print head. If no ink soaks into the towel at all after a few minutes the print head needs more cleaning than you can do yourself. Unless you know someone with a hand held garment steamer with a narrow nozzle on it you can steam the print head to loosen up the ink stuck in it.
My printer will not print black ink. The color ink is very light. I replaced a new color cartlidge, cleaned the printheads and tried to callibrate, but the printer could not identify the callibration page from my scanner. Can you help me resolve my problem?