We are trying to upgrade to the latest version of Adobe Flashplayer in order to view videos on You Tube etc. We get a message saying that we have successfully downloaded but when we try to view the videos again we get the same message saying we need to up grade. Can you please help?

To help you troubleshoot the you tube video freezing issue, please make sure you are using latest version of Adobe Flash player. If you don't have latest Adobe Flash Player, please find the link given below and install it:
https://get.adobe.com/flashplayer/

If issue persists, it is recommended to use latest browser version that you are using so that can support you tube videos. Check whether any Operating System update needs to be installed.

GuruAid.com

You need to download flash player. After installing, restart your browser. It's available for free here: http://www.adobe.com/products/flashplayer/

Hi there,

 

What Web browser are you using? (Internet Explorer, Google Chrome, Firefox etc.)

 

If you are using Internet Explorer of Firefox you may want to try to uninstall and reinstall your Adobe Flashplayer.

 

On your keyboard hold down the windows logo and then press R.

Once the run box comes up type in appwiz.cpl

Uninstall Flashplayer

 

Go to www.adobe.com and then download the latest version of Flash player (make sure you choose the version for your browser and operating system)

 

Hope this helps!

 

 

Go here and download the latest version

http://get.adobe.com/flashplayer/

you need the latest flash player, java doesn't help you here ;)

I encoutered this problem too, and I disabled alot of addons and toolbars, after that it went very smoothly

Try upgrading to the latest version of both the browser you're using (e.g. Firefox, Chrome, Safari, etc.) and the latest version of Adobe Flash player (get it from http://get.adobe.com/flashplayer/).
Hope that helps!

Try updating to the latest version of flash player. http://get.adobe.com/flashplayer/ Also, clear your browsing data, like cookies, cache, etc. and then restart your computer. That should fix your problem.

Hi davy_edward,

Based on your situation. I suggest trying the following steps:

1. Download the latest version of flashplayer.
http://www.adobe.com/support/flashplayer/downloads.html

2. Once downloaded install the file then restart your computer.

3. Open a browser and try to view a film clip.

Hope it helps.

Best regards,

Reyjoshua07

Hi,
Please answer some of my questions.Did you try playing the clips on Internet explorer.Did it play.Which version Of Internet explorer do you use?.Xp or Vista.
Try http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
First uninstall Adobe ,rewstart& then goto
http://www.adobe.com/go/EN_US-H-GET-FLASH

And follow the instructions to install it again .See if it works.By the way which antivirus are you using?.

Hi,
Please answer some of my questions.Did you try playing the clips on Internet explorer.Did it play.Which version Of Internet explorer do you use?.Xp or Vista.
Try http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
First uninstall Adobe ,rewstart& then goto
http://www.adobe.com/go/EN_US-H-GET-FLASH

And follow the instructions to install it again .See if it works.By the way which antivirus are you using?.