My Playstation 3 plays all games but when i play a blue ray it freezes in nthe middle of the movie. I have to eject the movie and put it back in. When i put movie back it the screen tells me that it is not compatible with system. I then clear my player and start over but it continues to do the same thing just not always in the middle of the movies. I have tried several movies all with the same out come.
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The Blu Ray Laser is wearing out. This is a common issue among the newer video game consoles. The laser is constantly lighting up to read the discs while you are playing your Playstation 3 whether you are playing games, Blu Ray movies, or DVD movies. Eventually the laser will burn out. As it starts to wear out, first the games or movies will freeze. After a while, it will not read Blu Ray at all. Finally it will quit reading anything. You can find lasers at the following website starting at $49.95. The same website also performs repairs of the Playstation 3 console:
f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.
If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.
Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.
Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.
If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.
**EDIT** Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/
Had the same issue. Next It will start doing the same thing with your PS3 games. Your blue-ray/lazer is going out it will quit working soon. Alot of PS3 have bad lazers in them. I replaced mine works great now.