Question about HP Pavilion dv5020us Notebook

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My hp laptop's internet isnt functioning properly

Every time i close a window on internet explorer my computer says that my internet has stopped working and another box shows up and says, internet restarting. if i try to close a window when i have multiple internet windows open it closes and restarts them all, that makes it increasingly difficult for me to download items off the web. ANy advice to solve this annoying problem?

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Hello evilchick225 ,

The issue which you are facing is due to the addonswhich got installed on internet explorer.

To resolve the issue perform the following steps on the notebook:

Disable Add-ons:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "programs" tab.
4. Click on "Manage Add-ons".
5. Disable all the add-ons by selecting each add on.
6. Click on Apply and click OK.

Reset the Internet explorer:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "Advanced" tab.
4. At the bottom of window click on "Reset" and "Restore Advanced Settings" buttons.
5. Click on Apply and click OK.

The above steps will definitely resolve the issue.

Posted on Sep 10, 2008

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  2. Close and open Internet Explorer.
Remove Sweetpacks Toolbar from Mozilla Firefox At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
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IE hangs on HP Pavilion DV 7 - 1130us


Speed up your computer by:

-- cleaning system junk
-- optimizing computer services
-- optimizing internet
-- repairing registry
-- defraging registry
-- clearing browsers junk

do these things with some secure tool such as Intel Software Partner Reginout.

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one you need to see if you have a virus or ad-aware-spyware..you can do this by downloading a program like ad-aware and if you dont have an anti virus program you can download a free one from grisoft here are the links to those programs..

ad-aware
http://www.download.com/Ad-Aware-2008/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5&cdlPid=10844457

AVG free anti virus
http://free.avg.com/ww.download?prd=afe

if there is any other probs please ask i will help..

Donny

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you got a virus, superantispyware is a free one that will remove most of them if you dont have antivirus then download free avast antivirus that one will help you remove all of that.

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Open Internet Explorer
Click on Tools
Click on Internet Options
Click on Advanced on the Top and under the browsing category you will see an option for : "Enable Third party browser extensions"
Un check it and click on apply and OK
Then close the browser and restart Internet explorer
This might fix the problem....

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* click on start--control panel.
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My suggestion is to use Mozilla Firefox which can be downloaded for free which is safer and has much fewer errors than IE. Please update me on the situation and what internet browser you are using and I will work with you until the problem is fixed.

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takecare.

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It is likely that the IE and possibly other Windows functions need one of the hundreds of tweaks MS constantly makes to try to keep their Edsel working properly.

Open your Control Panel from the misnamed 'Start' menu, click on Automatic Updates and check (or set) your settings.

BTW, lots of luck with your Compaq/HP laptop; I won't own another one nor service any HP system again.

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