Question about HP Pavilion dv5020us Notebook

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My hp laptop's internet isnt functioning properly

Every time i close a window on internet explorer my computer says that my internet has stopped working and another box shows up and says, internet restarting. if i try to close a window when i have multiple internet windows open it closes and restarts them all, that makes it increasingly difficult for me to download items off the web. ANy advice to solve this annoying problem?

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  • 130 Answers

Hello evilchick225 ,

The issue which you are facing is due to the addonswhich got installed on internet explorer.

To resolve the issue perform the following steps on the notebook:

Disable Add-ons:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "programs" tab.
4. Click on "Manage Add-ons".
5. Disable all the add-ons by selecting each add on.
6. Click on Apply and click OK.

Reset the Internet explorer:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "Advanced" tab.
4. At the bottom of window click on "Reset" and "Restore Advanced Settings" buttons.
5. Click on Apply and click OK.

The above steps will definitely resolve the issue.

Posted on Sep 10, 2008

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Internet explorer is unable to handle many windows open at the same time.

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Open your Control Panel from the misnamed 'Start' menu, click on Automatic Updates and check (or set) your settings.

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