Question about HP Pavilion dv5020us Notebook

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My hp laptop's internet isnt functioning properly

Every time i close a window on internet explorer my computer says that my internet has stopped working and another box shows up and says, internet restarting. if i try to close a window when i have multiple internet windows open it closes and restarts them all, that makes it increasingly difficult for me to download items off the web. ANy advice to solve this annoying problem?

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  • 128 Answers

Hello evilchick225 ,

The issue which you are facing is due to the addonswhich got installed on internet explorer.

To resolve the issue perform the following steps on the notebook:

Disable Add-ons:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "programs" tab.
4. Click on "Manage Add-ons".
5. Disable all the add-ons by selecting each add on.
6. Click on Apply and click OK.

Reset the Internet explorer:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "Advanced" tab.
4. At the bottom of window click on "Reset" and "Restore Advanced Settings" buttons.
5. Click on Apply and click OK.

The above steps will definitely resolve the issue.

Posted on Sep 10, 2008

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Posted on Jan 02, 2017

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HELP NEEDED USING SVP FS1800 DIGITAL SLIDE CONVERTER!


Reset Internet Explorer settings


  1. Close any Internet Explorer or Windows Explorer windows that are currently open.
  2. Open Internet Explorer by clicking the Start button . In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.
  3. Click the Tools button, and then click Internet Options.
  4. Click the Advanced tab, and then click Reset.
  5. Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.
  6. In the Reset Internet Explorer Settings dialog box, click Reset.
  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
  8. Close Internet Explorer.
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Try checking what addons are running in IE, it could be a Software conflict , aslo update flash/java/shockwave
also, try loading the page through a proxy
https://cowclock.com

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
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It could be the last internet expolorer update didn't install properly. You might want to remove it and reinstall it through windows update.

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See this link on HP's web site for a possible solution:

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Open Internet Explorer
Click on Tools
Click on Internet Options
Click on Advanced on the Top and under the browsing category you will see an option for : "Enable Third party browser extensions"
Un check it and click on apply and OK
Then close the browser and restart Internet explorer
This might fix the problem....

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1 Answer

Closing Multiple Windows


Are you using internet explorer?

Internet explorer is unable to handle many windows open at the same time.

My suggestion is to use Mozilla Firefox which can be downloaded for free which is safer and has much fewer errors than IE. Please update me on the situation and what internet browser you are using and I will work with you until the problem is fixed.

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Hi text_brix
You didn't tell what IE version you're using.Incase IE6 then what I recommend is to uninstall and reinstall it back.For IE6 go up to add or remove program under control panel.Select under Add remove Windows component.You sould see Internet explorer there.
takecare.

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If your system wasn't set up to do MS Auto-update from the factory, I recommend you use it.
It is likely that the IE and possibly other Windows functions need one of the hundreds of tweaks MS constantly makes to try to keep their Edsel working properly.

Open your Control Panel from the misnamed 'Start' menu, click on Automatic Updates and check (or set) your settings.

BTW, lots of luck with your Compaq/HP laptop; I won't own another one nor service any HP system again.

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