Question about Xerox Phaser 6250DP Laser Printer

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Xerox phaser 6250 NVRAM Failure

I'm getting a "replace the transfer roller" message even though the transfer roller was only a few hours old. I replaced it with a new one, same message. Got another new one, same message followed by messages asking me to replace all the toner cartridges and then an NVRAM failure message. I've reseated all consummables, restarted, unplugged and restarted, all to no avail. I'm out of warranty and fear the service call would cost more than a new printer...

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  • Anonymous Nov 30, 2007

    doesn't reconize new transfer roller has been installed

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Cycle power, try cleaning the CTD (ADC) sensor and toner full sensor. This is what Xerox has to say about the NVRAM failure: On the front panel, press the key labeled i to view information about the error. Record the error code number. Turn off the printer. Reseat the fuser. Reseat the imaging unit. Reseat the toner cartridges. Turn on the printer. If the error continues to be displayed contact service. To be on the safe side you can follow the instructions here on the procedure to replace the transfer roler: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi Good luck

Posted on Mar 26, 2006

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Related Questions:

1 Answer

How do you reset transfer roller count on phaser 6250


I have a XEROX 6200 Printer. I tried to do the solutions above, but I did not have those options in the Maintenance Menu. I pulled out the Transfer Roller Unit and opened up the two screws on top. When I pulled the top, it was loaded with toner. I poured out all that toner in the trash and blew out the rest with a air gun till it was clean. Be careful of the two white gears on the side, when you take off the top. You don't want to lose them. Anyhow, I reassembled the unit back and stuck it back into the printer and the error message was gone. Yeayyyyyyyyy!

May 14, 2010 | Xerox Phaser 6250 Laser Printer

1 Answer

Xerox phaser 6265 displays engine service 8300


From the service manual:

Code 83: Engine NVRAM is corrupted or receiving wrong data from a CRUM.

1 Cycle power to the printer. Does the error still appear? If so, go to step 2.

2 Remove and reinstall the Imaging Unit and Fuser Assembly. Does the error recur
after the power has been turned off and then on? If so, go to step 3.

3 Replace the imaging unit. Does the error still occur? If so, go to step 4.

4 Replace the fuser assembly. Does the error still occur? If so, to to step 5

5 Replace the EEPROM board. Does the error still occur? If so, replace the Engine Control Board.

Jun 23, 2009 | Xerox Phaser 6250 Laser Printer

1 Answer

Transfer roller usage message on Phaser 7700. replaced..still wont print


I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Transfer Roller Life.

  6. Press OK.

  7. Reset Transfer Roller NOW is displayed.

  8. Press OK to reset the transfer roller life.

Sep 30, 2008 | Xerox Phaser 7700 Laser Printer

1 Answer

Replace Transfer Roller


In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

Jun 10, 2008 | Xerox Phaser 6250 Laser Printer

1 Answer

Xerox Phaser 6250 started printing bad


That really sounds like the imaging unit cleaner has an issue.
If you have one try the imaging unit, I really suspect that is your problem.
Black is Faded or Missing Step 1 Clean the Laser Windows and Remove Excess Toner From the Imaging Unit Step 2 Check or Replace the Imaging Unit Gear Retaining Pin Step 3 Replace the Imaging Unit (installation instructions) ic-film.gif
See if this link works. Xerox is infameous for these not working.
http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=842,E=0000000000019251353,K=6024,Sxi=13,Case=obj(19377)

Apr 08, 2008 | Xerox Phaser 6250DP Laser Printer

2 Answers

Phaser 7700 Accumulator Belt Replaced, upon startup there is an error


POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
necessary.
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt

Jan 25, 2008 | Tektronix Phaser 860DP Thermal Printer

2 Answers

Xerox Phaser 6250


How Brave is Jan?

Doubt it be the fuser(100 000life), "just magenta dots".... fuser would be "all smudged" or "black marks" , "the print rubs off" , "paper is creasing or jamming"

Can prove it by stopping a print (open door) when paper is1/2 way threw machine, you need to stop it before it goes threw the hot bit, so you can tell if the hot bit (fuser) puts the marks on the paper.

Transfer roller one would expect to effect whole print Smudged/Faint,uneven density

It will be the imaging unit ( 30 000 pagelife Ouch$ ) or possible leaking toner (if aftermarket)

Remove imaging unit and inspect film you should find image of lines, dots are usually chips or sticky stuff on drum surface, carefull no oily human fingers on surface please.

When stopping machine mid print and perfecting your timing, pull out the imaging unit and look at replica of your print notice if marked and where.

Hope this helps



Nov 19, 2007 | Xerox Phaser 6250 Laser Printer

1 Answer

Phaser 6250 transfer roller


Hi clwest: I hope that this will help you.

Transfer Roller is at End of Life
■ Print the Supplies Usage page to verify the remaining life and Transfer
Roller install date.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Note
Look at the clear plastic window on the Transfer Roller. If toner is present in the
center of the window the Transfer Roller is at end of life and needs to be
replaced. If no toner is visible, try cleaning the CTD (ADC) Sensor.
The “Transfer Roller is at End of Life” is a warning. “Replace Transfer Roller” is
a hard stop.

Dec 15, 2006 | Xerox Phaser 6250N Printer

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