Question about Compaq Presario 5000 PC Desktop

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It took a lightning strike

The Staples easy tech did diagnostic test modem not working and he said it would not be worth fixing as the mother board is out and he cannot get the programs to load.. I wanted to know what it would cost to fix it piece by piece as it may need new processor as well

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Depends on how you want to do it. Low end it could be as low as $140 for a bare bones kit for MB, CPU, and Mem and case. Hard drives are as low as $40, and Cd drives are as low as $15. Top end you could spend thousands. It also depends on what you want to do with it. A basic Office Pc is rather inexpensive, While a descent gaming (or graphics) Pc could cost you about $400 - $600. It also depends on what you can use out of your old pc. There are many variables. Go to and see what they have.

Posted on Sep 09, 2008


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I can hear modem dialing out, but it continues to say ''no dial tone''. This is a brand new modem, that was replaced by Dell, after a lightning strike.

Check the modem diagnostics first off.

Do this by going to control panel / phone and modem options / click the modem tab and if there is more than one modem select the one you wish to test. Click properties then when the new window opens click diagnostic. then query modem after a few moments it should show the low level modem information in the box.

Any problems with diagnostics mean there is an issue.

Also check in your hardware list to make sure there is no hardware with exclamation marks. If so fix those first

It may be as simple as going to the dell support page and downloading a new driver from there. if its lists ok and its not a driver then check that it is properly seated in the slot. if its still not working there may be an issue with the modem itself

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Lightning strike

Hello bkindle.....not a boat anchor YET!!!! Had similar problem with WS-55513 and it turned out to be a faulty DM board. There are 4 capacitors on the board that may have blown. If yo can solder, it is a pretty easy repair. I purchased a PDF manual for mine online to get familiar with the model.

Otherwise, you can expect to pay between 275.00 for a repaired board OR between 350.00 and 450.00 for a replacement board from Sears or Mitsubishi.

Hope this helps. I know it is frustrating but be patient.

Good Luck - Richard (MetalDad)


Jun 12, 2008 | Mitsubishi WS-55513 55" Rear Projection...

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