Question about Sentry Fireproof Safe

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Can't open Sentry Model V230 Safe

My daughter closed the door before we had the combination and the keys are inside. What should we do?

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  • Master
  • 1,847 Answers

ONLY WAY TO GET COMBINATION FROM SENTRYRequest Your Combination by Mail
If you need your combination, and did not previously Register Your Combination on our Web site, you may get a copy from our office. To request your combination by mail, please send the following:
A written statement of ownership witnessed and signed by a notary public (must have different last name than your own).
An $12 (US) research fee.* Please send check or money order, no cash.
The serial number from the white label located on the outside of the safe. Do not send the Underwriters Laboratory number from the inside of the safe door.
Send to:
Sentry Group
882 Linden Avenue
Rochester, NY 14625
Attn: Dept. 200

Posted on Sep 09, 2008

  • Legin Varghese
    Legin Varghese Sep 09, 2008

    Page 1
    Lost combination or keys


    IMPORTANT: Please read the following instructions
    carefully. For your protection, combinations CANNOT
    be issued by telephone request. To order replacement
    keys and/or combinations, it is essential that you MAIL
    the items listed in each category below to Sentry Group
    with your order. If you need assistance in preparing
    your order, or wish to purchase via credit card
    (Visa/Mastercard only), please call Sentry Customer
    Service toll-free Monday–Friday at 1-800-828-1438,
    8:00am–8:00pm E.S.T


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1 Answer

How do I close safe?


I would guess that the "tabs" are the locking bars, so the logical thing to do would be to dial the combination, turn the "let's get inside" handle, and the tabs should retract.

Next step,
Put lots of jewels in safe
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Have glass of wine.
Cheerfuls

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The door is open.but i do not remenber th combination,how can i change the combination


Usually by pressing a button inside the door for a few seconds until either the safe beeps or the lights come on.

Ensure that you test the combination before closing the door.

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How to reset combination


To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
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Will no longer open garage with combination as entered by installer. Daughter may have inadvertently reset code when she plugged in wrong sequence.


I doubt your daughter did something to it but you can try programming it. If it doesn't work after programming then it will need to be replaced.

Locate the smart/learn button on the rear of the motor unit near where all those white wires go. Press and immediately release this and then walk over to the keypad and key in any 4 digit code you like and press enter.

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Open the lock with the existing combination. Inside the flap, you'll see a small chrome lever. Push the lever to the left (as you're looking into the box) and **** it up into the offset slot. This puts the lock into the "learn" mode. Select your new combination and rotate each wheel until the numbers line up at the opening index. Flip the lever out of the "learn" position, and back into the "home" position.

Test your new combination several times, before closing the door.

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Master Lock 5400D Key Storage Combination Lock box i reset it combination a couple of days ago and it worked fine until today. Now it won't open with the new combination. How can I get in to it without...


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1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.

2. Go to home depot. Buy a 24in bolt cutter ($22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for $ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.

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The driver's side door lock button is designed not to lock from the inside unless the handle is pulled, or the power switch is used. This serves as a reminder to not lock your keys inside.

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I WHANT TO RESET MY MASTER LOCK , WHAT STEPS I HAVE TO FOLLOW?



Instructions:
Opening the key storage
compartment door
1. Open shutter door to reveal the dials
and the release button
2. Rotate dials to the current combination
(if the lock is new, the combination is set
at the factory to 0-0-0-0)
3. Press down on the release button
to open the door
4. Pull the door fully open
5. Add or remove keys
6. Close compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
(see instructions above)
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination (A)
7. Close the shutter door (B)
To hang shackle model
1. Open the compartment door
(see instructions above)
2. Push the shackle release lever to the left
to open shackle
3. Pull the shackle up and out of the lock
4. Place shackle around door knob or other object
5. Close shackle to lock
6. Close the compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
Reminder:
(A) The release button will open the lock
until you scramble the dials
(B) Keep the shutter door closed to increase
weather resistance and to conceal the
dials from view

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