Question about Samsung UpStage SPH-m620 Cellular Phone

4 Answers

Samsung upstage wont turn on

I dropped my phone and now it will only turn on when its on the charger and turns off when i take the charger out. on the charger it only stays on for a little bit and then restarts and dies again. i tried the restart button but it didnt work.

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  • ayokayo2005 Oct 09, 2008

    holy smokes dude.. i got the sam prblem.. all i can say is is that im gunna tell my parents.. and go and get it fixed..

  • dh_backup Nov 06, 2008

    I have exactly the same problem. Phone was dropped. Won't turn on. Plug it in, it will start up but restarts every couple of minutes. Even if I don't turn it on (just let it charge) it restarts all the time.

  • Anonymous Nov 11, 2008

    same problem. Appears to be a battery issue...........

  • run_b Nov 12, 2008

    same problem here. I also dropped it. I brought my phone to a sprint store, and i was told that the internal battery should be replaced and that it would cost $99. I think I can find internal battery online (costs about 25 bucks) but I don't know how to open my phone and install it. please help us.

  • Anonymous Nov 18, 2008

    D; I've got the same problem.
    :/ Damn phone.

  • emann023 Nov 19, 2008

    I have the same problem but the phone does work when it is in a fully charged battery wallet. That will hold you for a few hours of talking and texting without it being connected to a charger.

  • Anonymous Nov 19, 2008

    same prob. it rly sucks

  • vanssaguitro Dec 11, 2008

    OMgg mine too!

  • Anonymous Mar 11, 2009



    someone better know how to fix it

  • Anonymous Mar 17, 2009

    wtf why does this happen does this mean i need a new phone and wht sucks is i dnt have insurance on my phone!

  • jamie_skater Apr 30, 2009

    i have the same problem i just got this phone from my older sister because she got a new one and i dropped this one from like 2 or 3 inches off the ground and it even fell onto carpet but now it wont turn on and when you plug it in to the charger it just goes to the charging screen and if you turn it on it will stay on for like 30 seconds : ( is there any way to fix it i tried the reset button but it don't even do anything please help me....

  • Anonymous May 18, 2009

    Well Clearly These phones are prone to this problem, cause I'm having this problem too. This is rediculous. I can't even take the phone apart. Ugh! Help



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You need a new phone guys sorry, i have got my upstage replaced twice with insurance. It is a fragile phone but i know how to use it so well, take it into sprint and they will say your battery is dead and they couldnt get any data off it but also that you need a new one...

Posted on May 06, 2009

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When you turn the camera on, it'll charge and stay on. that's all I got.

Posted on Mar 24, 2009

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I heard that this phone has a sensetive board, chances are there is a loose connection, cause from the charge it drows power straight to the board, but can not pass it on to the battery, that is why it does not work with the battery, its unable to charge the battery. Sorry buddy you will need to send it in for repairs.

Posted on Dec 16, 2008

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Emann023 - Thank You So Much!
I put the battery wallet away a long time ago since it is so stupid looking. After seeing your post I went and tried it out, it still didn't work, but then I turned it on and immediately plugged it in and it's working!

The phone is still **** and broken, but now I can get my numbers out of it! Thank You So Much! I'm sure if I brought it to Sprint I would get the 'Sprint Shuffle' and no help whatsoever.


Posted on Dec 09, 2008

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Related Questions:

1 Answer


dropping the phone may cause damage on the internal hard drive and mother board might as well have a technician check it for you.

Jun 22, 2009 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer

I turned off phone then it wont turn back on

Common problem with this phone. Take it to a sprint store for exchange.


May 12, 2009 | Samsung UpStage SPH-m620 Cellular Phone

2 Answers

Samsung upstage wont turn on period. It is dead

I just had to buy a new phone because my Upstage had the same problem! But mine would stay on for not even 5 seconds before turning off and it would just repeat. So I went into the Sprint store and they gave me the Samsung Rant for 50 bucks even though my new for two wasn't up yet. They don't make Upstages anymore so just go get a new phone all together and see what happens :/ The Upstage is a horrible phone. Im sotrry this isn't much help. Trust me, I did my research before I decided to go into Sprint because I thought I didn't have the option to get a new phone so I was googling everything and anything I could think of to figure out what the heck was wrong with the stupid thing. Hopefully you'll be as lucky as I was.. Good luck!

Apr 22, 2009 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer

I dont have a charger for my samsung upstage what do i do

have you checked ebay? it is a possibility that you can buy one their

Feb 27, 2009 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer

Upstage MP3

do you have it on repeat??

Jul 26, 2008 | Samsung UpStage SPH-m620 Cellular Phone

2 Answers

Wont turn on

The most likely problem is your battery. Unfortunately, it appears you battery needs to be replaced at this point.

Jun 23, 2008 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer


u must insert charger in it, if it lights up then go to samsung service center they will do it themselves dont try to get it repaired by any local mechanic

May 16, 2008 | Samsung UpStage SPH-m620 Cellular Phone

2 Answers

Phone wont turn on or off

just open your phone clean your keypad than reattech mobile every parts,do wih care,dont do in hurry,

than charge your mobile battery 10 mins or more than try to start your phone.


May 16, 2008 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer

Samsung Upstage

u must go to samsung service center they will solve ur problem without losing ur data

May 13, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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