I have an Acer Aspire 3680 running Windows Vista Home Basic. My problem is that my D: drive isn't working. When I look into it further it tells me it's a "code 39". I talked to technical support and they're more than willing to access my computer remotely and fix the problem for a fee (of course), but I'm wondering if it's something easy that I can do myself.
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Usually the operating system is on a separate partition especially for reinstallation when things go pearshape.
Some models used the SHIFT 0 when booting up to get to the windows installation. If you have deleted ALL partitions and reformatted then you have a real problem. Call DELL if you have not deleted partitions and find the specific s]sequence of accessing the partition for your model.
this happens to my acer a lot. your hard drive was most likely knocked from its position and you need to open up the back and put it back in. if that doesnt work then another component on it is broken and you will have to have a professional look at it