Tried to print on too thick of paper and had a jam. I got the paper out without breaking off, but the printer won't print now. The top on/off button with an "!" next to it is blinking an orange/red light. I have tried turning off my computer and printer and restarting it and that hasn't helped.
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Sometimes a very small piece of paper can still be in the printer paper path after clearing a jam especially if the paper tears while removing the jam. The piece of paper may be too small to notice. Try blowing out the paper area with compressed air. Other causes could be the thickness of paper you are trying to print on, ie photo paper, thicker bond paper. Make sure the print settings match the paper thickness. I have a Lexmark laser printer, and I will get feed problems if the settings are not set for the correct paper type.
Read your issue.
1. Kindly check the thickness of the paper. If the thickness of the paper or the card is more then normal paper, you will experience the paper Jam on this printer model.
2. You can try this step..... Take the Power cable out from the printer.
3. Press and hold down the power button for 35 seconds.
4. Now release the button and then plugin the power cable.
5. Check your issue.
Be sure and check the printing properties before printing. make sure that you specify the kind and thickness of the paper. This way the printer expects that thickness when printing. Sometimes, glossy paper makes the printer jam easily. Try putting around 25 regular paper on bottom of special paper and see if that helps.
Hi. The reasons listed in the manual that cause the LED to flash
Front cover is open Close the front cover of the printer. Back cover is open Close the back cover of the printer. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 6-5. If the printer does not start printing,
press the Go button. No paper fed manual feed slot Put the paper in the manual feed slot.
See Printing on
plain paper, bond paper or transparencies from the manual
feed slot on page 1-10 or Printing on thick paper, labels and envelopes from
the manual feed slot on
page 1-13. Memory full The printer memory is full and the
printer cannot print full pages of a document. See Solving print problems on page 6-15. Print overrun A print overrun occurred and the printer
cannot print full pages of a document. See Solving print problems on page 6-15. Drum Error The corona wire
needs to be cleaned. See Cleaning the corona wire on page 5-14.
If you check out page 6-5 it tells how to clear the paper
jam from the rear of the machine! A point often missed.
Check out the website below if you don’t have a copy of the
instruction manual =
Front cover is open Close the front cover of the printer. Fuser cover is open Close the fuser cover located behind the back cover of the printer. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 85. If the printer does not start printing, press the Go button. Memory full The printer memory is full and the printer cannot print full pages of a document. See Solving print problems on page 97. Print overrun A print overrun occurred and the printer cannot print full pages of a document. See Solving print problems on page 97.
hi just recently had these problems symptoms: LED flashing E3 code and alarm light was solid. But dissapeared when opened the coved and came back on when closed the cover. Also the when the cover was open the inks did not slide out to the left and stayed to the right side. There was no paper jam, but error said paper jam.
Solution: 1. I took a thick piece of paper, from like a paper folder ones, thick enough to go in the printer and not curl up when pushed.. 2. turned off the printer and turned it back on. 3, while printer was turning on,and makings sound as it does normally when turning on, I pushed through the piece of paper and the rotors stoped for a millisecond. 4.the rotors started again and pushed out the paper by it self with out my force. 5. I let the printer get started. and then turned it off and then on. 6. this solved all of my problems. this was the first problem ever with this printer in 3 years.,preety good printer.
See the manual. It looks as if 120g/m2 is the heaviest paper it can use:
"Set Type to correspond to the paper loaded in the tray from
which you want to print. This will let you get the best quality
printout. If not, print quality may not be acheived as you want.
Thin: Less than 19 lb (70 g/m2) thin paper.
Thick: 24 lb to 32 lb (90~120 g/m2) thick paper.
Cotton: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert
25 % and Gilbert 100 %.
Plain Paper: Normal plain paper. Select this type if your printer is
monochrome and printing on the 16 lb (60 g/m2) cotton paper.
Recycled: 20 lb to 24 lb (75~90 g/m2) recycled paper.
Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded
Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.