Question about Zoom X6 (5590) DSL Modem (55900003)

1 Answer

X6 won't pick up DSL

Just purchased a new Zoom X6, all green lights are on apart from the DSL which keeps flashing.

Plugged my old netgear router back in and it picks up the dsl straightaway as does the really old usb adsl modem I have.

Checked all connections to router, ensured everything is set up as per instructions but still the DSL flashes away.

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  • Anonymous Oct 13, 2008

    Mine does exactly the same. It worked fine for about 3 months and now fails to connect.

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  • 1,605 Answers

Hopefully you haev installed the software first on yoy computer>
turn off the computer. connect the phone line one end to the ethernet port on your computer and the other end to one of the LAN port on the x6.
power up the (power cube shipped with the X6), the Pwr and the WLAN should come on and become steady, the LINK light should blink,
turn on you computer, connect a new phone line between ADSL port and the wall jack, the LINK light should become steady.


please rate the answer if it solved your porblem.
thank you

Posted on Oct 16, 2008

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1 Answer

I have the Zoom X6 (5590) DSL Modem, trouble using software


You may check the following:

1. Make sure to plug the power cube into a power strip or wall outlet and then plug the power cube's other end into the modem's power (PWR) jack.

2. You should only use the power cube with the Zoom X6. Other power cubes may damage your hardware.

3. Try another wall outlet.

4. Reset the modem. Use a paper clip and insert it into the RESET pinhole in the modem's back panel and press it 3 times. Then turn off the modem for a minute and turn it back on. Check if the power light will turn solid green.

5. Possible defective modem.

Hope this helps! Good luck!

Dec 12, 2009 | Zoom X6 Adsl Modem/router Rohs...

2 Answers

Zoom X6 Adsl Router


You must assign a static IP address on the Xbox 360 that it is outside of the Zoom X6 router's DHCP pool. Also, the Xbox 360 must be in a DMZ. This will prevent the firewall of the router from blocking connections to the Xbox 360.
  1. Assign a Static IP address on the Xbox 360 console:
    • Power on your Xbox 360 and go to the System area.
    • Select Network Settings and then Edit Settings.
    • Select IP Settings. The Edit IP Settings screen opens.
    • Select Manual and then enter the following settings:
      • IP Address: 10.0.0.150 (or any 10.0.0.x IP address, where x is between 100 and 250)
      • Subnet Mask: 255.255.255.0
      • Gateway: 10.0.0.2
    • Select Done, to go back to the Edit Settings screen.
    • Select DNS Settings. The Edit DNS Settings screen opens.
    • Select Manual and then enter the following setting:
      • Primary DNS Server: 10.0.0.2
      • It is not necessary to enter a Secondary DNS Server.
    • Select Done.
    • Power down your Xbox 360.
  2. Access the Zoom Configuration Manager:
    • From a computer that is connected to the Zoom X6, open a web browser and type http://10.0.0.2 in the address line and then press Enter (or Return).
    • Enter the User Name and Password (in lowercvase letters):
      • User Name: admin
      • Pasword: zoomadsl (where "l" is a lowercase letter L)
  3. Create a Virtual Server rule to put the Xbox 360 on a DMZ:
    • In the Zoom Configuration Manager, click on the Advanced Setup icon at the top page.
    • Click on the Virtual Server/DMZ button.
    • On the Virtual Server/DMZ page, enter the following settings:
      • Internal IP Address: 10.0.0.150 (or whichever Static IP address you selected per Step 1)
      • Protcol: DMZ
      • Start Port: 0
      • End Port: 0
    • Click Save Changes
    • Click the Enable box, if you have this option.
    • Click Write Settings to Flash
  4. Plug the Xbox 360 Wireless Networking Adapter in to the Xbox 360 console. If you are not sure how to do this, please refer to the manual that came with the Adapter.
  5. Select the Zoom wireless network on the Xbox 360. (Note: The following steps assume you have a working wireless network with WEP or WPA security enabled and you know the Key and SSID of the network. If you have not done this, please refer to theFAQ on setting up a wireless network with the Zoom X6.)
    • Power on your Xbox 360 and go the System area.
    • Select Network Settings and then Wireless Network.
    • Enter the SSID of your network
    • Enter the Security Key for your wireless encryption. This must be either WPA or WEP. If you use WEP, you must enter the HEX digits for the Key you are using.
    • Power the Xbox 360 off, wait a few seconds, and then power the Xbox 360 back on.
    • Go to the System area.
    • Select Network Settings.
    • Select Test Xbox Live Connection. If everything is configured correctly, all the tests will show Pass.
  6. Congratulations! You can now enjoy your Xbox 360 with Xbox Live.

May 23, 2008 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

DSL light flashing constantly


Hi,

I had the same problem to begin with. Here is what the Zoom helpdesk suggested:
"To force the dsl light to stop blinking, please follow these steps.

1) Open up your web browser and type 10.0.0.2 in the address bar. Type in the the username and password to log in to the modem.
username: admin
password: zoomadsl

2) When you get to the address bar, Click on advance setup.

3) Click on ADSL Configuration.

4) Change the standard to G.Dmt and change the activate line to Start.

5) Save changes and then write settings to flash.

Within a 1 or 2 minutes, the dsl light should go solid."

This worked for me. Good luck.

Mar 24, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Zoom X6 internet light constantly red


the internet light, is usually a blinking green, showing that it's seeing the internet signal. The only reason it's red, is cause there's no net signal..double check the phone line going into the back of your router, and change it if you need to.

check your computers warranty here 4 FREE

Mar 16, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Zoom adsl x6


If the Internet light is off it means you are not either authenticated at your provider or your configurations are wrong on the modem. If you go to your command prompt and type ipconfig and check your IP address and your default gateway. The IP address on your default gateway would be your router put that IP address on your browser and should be able to see your modem setting and any error messages that could help resolve your issue

Feb 18, 2008 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

ADSL X6


presuming that the router moved with you the telephone line socket could be too far away from the BT socket or is not correctly wired. if you have not moved the router then you need to buy a booster

Feb 18, 2008 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

Zoom x6 router


Well for most zoom X6 routers I saw it's

http://10.0.0.2

That should take you to the main page. The manual is located here for X6 models.

http://www.zoom.com/techsupport/adsl/adsl_x6.shtml

In the manual it's on page 13. I would download a copy of the manual and read it as well.

Nov 18, 2007 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Problems with xbox 360 wireless adaptor, finding zoom x6 router


For this problem use http://zoom.custhelp.com/cgi-bin/zoom.cfg/php/enduser/std_adp.php?p_faqid=929&p_created=1193678463&p_sid=NcYTzXmj&p_accessibility=0&p_redirect=&p_lva=929&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjEsMjEmcF9wcm9kcz0yNSwxMjcsMTY5JnBfY2F0cz0wJnBfcHY9My4xNjkmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PVdpcmVsZXNz&p_li=&p_topview=1

Oct 15, 2007 | Zoom X6 (5590) DSL Modem (55900003)

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