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If the problem is just one character that is not printing the bottom then the printwheel is damaged and will need to be replaced. If it is all of the characters then the platen (roller) may not be snapped down on either side.
Your problem is the printwheel. The "u" is probably broken. The lines that you see are the print hammer hitting the page instead of the character. All of the letters are on the printwheel and they are on the ends of little fingers. The tips sometimes either get bent but they usually break. Replacing the printwheel should resolve your problem.
first of all check out replacing the ribbon cartridge.if the cartridge is got torn or over stretched.so replace the ribbon .
There is a solenoid down to the left of the horseshoe shaped printwheel mount. If it is gummed up or the nylon hammer plate is broken or missing the hammer will not strike the printwheel and you will not get print out or broken letters on print. Check the solenoid with a thin screwdriver by pulling and pushing the plate and rod in and out as if you were trying to make the solenoid push the hammer toward the type wheel. If the hammer moves when you bush the solenoid then it may be gummed up or not getting electrical impulse. If it moves but the hammer doesn't move then the cushion at the tip of the solenoid is missing and the gap is to great for the solenoid to act upon the hammer. This will help. Thanks please keep updated.please do rate the
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make sure ribbon and corr. tape are in properly and not interfering with the free movement of the printwheel. ribbon and tape should be between the two metal fingers and the cardholder. make sure the two fingers are not bent down into the printwheel. check the "fingers" on the printwheel to make sure they are straight. with the printwheel out of the machine, push the printhammer forward and release it to make sure it snaps back freely. if these seem to be okay then it could be a problem with the p/w motor or motherboard, and would need professional help.
The most common reason for this is something interfering with the printwheel. Turn off machine. Take out the ribbon, then pull back on the black lever to the right of the printhammer. This will tilt the printwheel towards you. Look to see if there is anything caught in the printwheel. Also check to see if the corr tape is installed properly. Corr. tape and ribbon should both be between the two metal fingers and the metal cardholder. Push the black lever forward and look to make sure the two metal fingers are not bent into the printwheel. If they are, simply push them forward and bend them so they don't. Re-install the ribbon, making sure it goes on the other side of the fingers. Turn machine back on and test machine. If it still doesn't work, you will need a trained technition to determine the problem.
First be sure the blue damper is on properly. The thinner side with the notch cut in it should be to the back of the machine with the notch down in the lower part of the left side of the yoke.
If that is right be sure the ribbon is fully latched down, then try a little light oil on the print solenoid they do grt gummy.