Vx 570 application SPPAYM not responding to VMAC

https://www.verifone.com/sites/default/files/VX520_Manual_English.pdf https://www.verifone.com/sites/default/files/VX_805_VX_520__ENG_0.pdf notify verifone for assistance with your request their info number is in the above manuals

you need to check if the internet in your office that connects to the terminal is working. you may also need to reboot your system or do a partial download to connect to vmac. try unplugging for 1 min. then replug and see if this clears it. if it does not and you have transactions in your terminal you will need to call merchant services to assist you or you will lose those sales. try rebooting your internet modem and plugging it back in, unplug terminal power remove Ethernet cable reboot your modem plug in Ethernet, then power and see if that works

error modem profile not set appears when your Verifone VX 570 modem profile is not properly loaded or has been errased due to Tamper error or Bad RTC. Reloading back the modem profile will sometimes fix the error, but there is also a chance that your I/O module (form where you connect the power and telephone wire) is also bad, thats needs to be repaired or replaced. Call (775)358-2922 ask for Randy. Thanks.

Backside of the I/O module of VX 570

Terminal ResponseProbable CauseSolutionNo *GO
Variable The terminal is not loaded with the VMAC (Verix Multi App Conductor) program used to allow the terminal to access multiple applications (File Groups). Download VMAC into the terminal. The download installed into the terminal is corrupted. Re-download the terminal. The terminal has not been downloaded. Download the terminal. The download did not authenticate correctly. Re-download the terminal. The download did not unzip into the correct location, therefore cannot be accessed. Re-download the terminal, if this is unsuccessful, verify where the file is being unzipped to.

I think you have a flashing TAMPER MESSAGE in your machine or better yet you have a corrupted program that needs to be reloaded with the help of your credit card processor. If you still need help you call us in this number (775)358-2922 and ask for Randy. Thanks.

I think you have a flashing TAMPER MESSAGE in your machine or better yet you have a corrupted program that needs to be reloaded with the help of your credit card processor. If you still need help you call us in this number (775)358-2922 and ask for Randy. Thanks.

Try calling their support number. I had a non-standard terminal config password on an omni 3200. I called the processor's support line and they were able to give me the password.

Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, times out, or shutting down.
Hope this is of some help. Bud

Low or flat battery. Connect to mains charger and fully charge.