Question about Toshiba REGZA 42 in. Flat-Panel LCD HDTV

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Red Vertical Burn Line on LCD Screen

We have a Motorola Cable Box (supplied by Shaw Cable), and on our Non-True HD Channels a border appears on each side of our Screen (happens to all customers using the Motorola Cable Box). The borders have created a red vertical burn line on our screen. A technician told us that the only way to avoid this from happening in the future is to change our picture setting each time we view a Non-True HD Channel (which is a pain in the ****). If we put our picture setting at 'full screen' it will not hold because the Motorola Cable Box reverts it back once we switch channels. Thank gawd we have a 3 year extended warranty and will receive a replacement/new television. Do you know of any way we can permanently set our television to hold a 'full screen' picture setting which won't be reverted back due to the Motorola Cable Box? Also, do you know what the cost of a replacement flat panel screen is? The technician figured it was around $800.00 Canadian.

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  • tomcatz Sep 09, 2008

    www.fixya.com/users/stevediraddo: We change the picture setting through our TV remote, not through our cable box remote.

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Try changing the picture setting on the television rather than from the picture box.

Posted on Sep 09, 2008

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