- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Have you plugged in an external Freeview box if necessary?
Have you scanned for channels through the Freeview box?
Are you in an area where the analogue signal has been turned off?
Have you subscribed to a cable or satellite provider?
Are you on the right TV source?
check the back of the tv to see if the aerial is plugged in.
check the back of the tv to see if the aerial is plugged in correctly.
If you are using an aerial cable extender or splitter, make sure all parts are connected all the way up to the aerial.
If you're using a portable indoor aerial you might not be able to get enough signal to produce a picture. Also the aerial might need to be switched on, plugged in or need batteries.
If the TV has Freeview built-in then you will need to scan for channels before you will get a picture. refur to you're TV's manual.
Make sure, if you have got an external Freeview box that it is plugged in and switched on at the wall. Also make sure that it is connected to the TV either by a scart lead or by HDMI cable.
Typically there will be a button on the remote called menu. From the menu screen choose setup. Then choose auto scan. Follow any on-screen instructions. Always refur to the TV's manual to avoid confusion and frustration.
If you are in an area where they have switched off the analogue signal you will need to buy a Freeview box or subscribe to a cable or satellite provider. Freeview is cheep and is a one off payment ( best for people who will only really watch channels 1-5)
Ring up your providers tech support.
To change what input you are viewing, there will normally be a button called source on the remote. If you have connected a Freeview or cable/satalite box to the tv with a scart lead then select scart. If you used a HDMI lead then select HDMI. (There may be more than one of theses sockets so check behind the TV first. They usually have names or numbers by the side) refur to you're TV manual for help.
That is every problem i can think of. If it still doesnt work, take it back to the shop.
Hope this helps.
Have you done a channel search on both tv sources(atv and dtv). most new tv's will automatically start will "New Install". If you havent had a digital installed recently then this could the problem. set top boxes and TV's will pick up the signal ok but others wont.