Question about GE 24 in. GSD500X Built-in Dishwasher

1 Answer

Broken Door Spring

My dishwahser door was open and I heard a snap. When I lifted it, the door was very heavy so I assumed the spring must have broken. A few days later the door fell all the way from closed to open position, and now it's not only heavy, but feels like it is scraping when you close it. How do you replace the springs or do you need a technician?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has answered 200 questions.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 277 Answers
Re: Broken Door Spring

Hi you can do it if you have good hands open the cover side of the broken arm with the spirngs understand how the Mechanism works (in\out) and what went worng and hopefuly fix it or replace the springs that died good luck

Posted on Mar 26, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How can I repair or replace the spring on the door?

generally you open door all the way, then brace it in an open position with a couple of 2x4s on each corner or something like those to hold the door open all the way on their own. then replace each spring by lifting it out of the top metal brackets. need some lifting power to accomplish this. good luck. make sure you replace with exactly the same spring=take broken with you for new.

Mar 28, 2015 | Electrolux Dishwashers

1 Answer

The dishwasher door spring has snapped, the door is heavy, can I fix it myself?

Yes, you can repair the unit yourself. It will require removing the dishwasher out of the cabinetry to get to the spring cable. The spring is not the problem but the connector between the door hinge and the spring is broken.
The part you need is 4933DD3001B. You will need 2 of them.
Hope this helps.

Oct 29, 2011 | LG LDF6810ST Stainless Steel Built-in...

1 Answer

Yesterday opened the door to dishwasher, and heard a thud sound. Now the door weighs a ton. I believe a spring/bracket broke, but can find no evidence of it. The dishwasher is working...


Either the door spring is broken or the linkage that ties the spring to the door hinge...the springs hook onto the leg/frame asm that supports the tub then the spring fit into that linkage and the liknage fits onto the door hinges.

This link is a parts breakdown for your model and item #6 is the spring and item #11 is the linkage..their is 2 of them (one on the left and one on the right) and its reccomended that both are replaced at the same time

Here is that link so are can get a good look of how and where they go


Sep 10, 2011 | Maytag 24 in. MDB4000 Built-in Dishwasher

2 Answers

The door spring is broken and the door falls open

there is springs on left and right side held by string and spring. one is broken.letme know how it turned out.

Feb 26, 2010 | KitchenAid 24 in. KUDI01FLSS Stainless...

1 Answer

Dishwasher door drops hard when opened.

Sounds like one of the doors springs is broken or has come detached from the dishwasher housing frame. If you have a plain dishwasher door, ie one that does not have a wood panel matching your cabinets, and the spring(s) are broken, new springs cost about $20. If you have wood panel on the dishwasher door, then you may need heavy duty replacement spring at about $22.

Jan 15, 2010 | GE Dishwashers

1 Answer

Door drops hard and i have an error code 7 -

The door slamming open is a broken spring/springs. They are very easy to replace - remove the screws holding the dishwasher in... pull out slightly and replace with good ones on the sides.

Can you clear the error code by shutting off power to it?

(Mdl # helps)

Dec 01, 2009 | KitchenAid Dishwashers

2 Answers

I opened teh door and thought i felt something hit

Murray, It sounds like one of the door springs has broken and that is why the door seems heavier and opens with much more force.

You'll want to at least make a temporary repair and order a new replacment spring to get your dishwasher working like it should and so it's safer too.

You can check to see which side of the dishwasher the spring broke, by locking the door shut (with the cycle set to "off"). Now remove the lower access panel, beneath the main dishwasher door. There are a couple of screws near the top corner edges of the panel, just under the main door and a couple more on the toe kick near the very bottom.

Once you've got the lower access panel off, you'll be able to see the two door springs, (there is one on each side). Of course, the broken one might have fallen off the spring notches, so look around and you should see it.

With the door still closed and locked, you can remove the broken spring and see if it's just the hook end that broke. If that's the case, you can reform the end hook using a couple pairs of pliers and reinstall the spring on the door and frame mounting points. You'll have to use pliers to stretch the spring slightly to get it on the other mounting point, once you've got one end on a mounting point. If the spring broke off more than 3 coils, you'll need to replace it with a new one.

You can find a replacement by using and putting in your model number to locate a line drawing and parts listing for your particular model. You can also order a new one from them, or use the part number to get one locally, if you wish.

Once you've got the spring back on the door and cabinet mount points, you can unlock the door and gently lower the door to see if everything is working properly. Once you've opened and closed the door several times, you can reinstall the lower access panel and you're back in business.

I hope you find this Very Helpful and best regards!

Oct 24, 2009 | KitchenAid Dishwashers

2 Answers

Heavy dishwasher door that falls open

I think any parts person would recognize it by that name.

It's a fairly simple fix.

The one you have may just be loose on one end and not broken -- check that before you buy one.

May 06, 2009 | Dishwashers

1 Answer

Broken door spring?

Either a spring or a door cable. On newer Kitchenaids and Whirlpools, it is usually a "cable" made of rope and plastic that breaks, not the spring itself. Get me the complete model number and I will look it up for you...

Dec 14, 2008 | Dishwashers

Not finding what you are looking for?
Dishwashers Logo

Related Topics:

763 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Dishwashers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a GE Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides