Question about Xerox Phaser 7760/YDX Laser Printer

3 Answers

Waste Cartridge Full

Hello,
We recently purchased a Xerox Phaser 7760 and after only one day of printing it has stopped and displayed "Replace Waste Cartridge." I find it hard to believe it needs to be replaced already but can't seem to get around the problem. Any assistance would be greatly appreciated. Thanks!

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  • Anonymous Dec 19, 2008

    The answer in nit to call the warranty guy. We want to know how to reset the waste cartridge. If I empty it out and put the same unit back in the printer how do I tell the printer "this is a new cartridge? There must be a work around.

  • PhaserBoy Feb 14, 2012

    Empty the unit by hand. Wear a good mask and gloves. Remove as much waste ink as possible. There is a clear plastic sensor window on the bottom of the unit that sits between an infrared sensor when installed. You need to get that as clean as possible. Do not loosen the screw above it. A strong vacuum, air blower or a few taps can help. Don't forget to clean the laser window with the supplied brush. If all else fails, buy a new one, it's only $26.

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  • Master
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The optical sensor looks at a small compartment, that has clear walls; when the waste toner gradually fills the container, it eventually reaches the level above a "wall" between the main container and this small compartment, spills inside and makes not transparent anymore. Some toner might have gotten there and the sensor gives a false full signal. You can get rid of it by cleaning this compartment with compressed air.
Obviously, the sensor might be plain broken as well, but the above is perfectly true - it saves the day when the printer stops and we don't have a new waste container... I pour out the toner and clean the inside thoroughly with compressed air, especially that small look-through compartment.

Posted on Oct 24, 2009

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Al parecer tienes otro problema, ya que yo tengo una de las mismas impresoras y nunca e cambiado este cartucho, solo lo vacío y lo vuelvo a colocar sin ningún tipo de inconveniente.

Posted on Jul 27, 2009

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  • Master
  • 2,072 Answers

You have a warranty. Call and have it fixed asap. Sounds like the sensor popped out.

Posted on Sep 10, 2008

  • Rick Kasper Sep 10, 2008

    7760 is an onsite warranty.

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