All of my recipients get a dark black line down the right side of each page I send. How do I fix this?
An expert who has achieved level 3 by getting 1000 points
Wait - all your recipients get black line
that means it is the scanning part on your end that's causing it
what do you get when you perform a copy ?
why is everybody tinkering the toner ?
Posted on Sep 10, 2008
This can be cause by some dirt or spill inside the machine , so the first thing to do here is to make sure the mchaione is clean and it dry and free from spill, If you can try to open the machine and blow air on it that will also help......
Hope that helps...........
Posted on Sep 10, 2008
An expert who has achieved level 3 by getting 1000 points
Try to adjust the configuration of the fax or see if something bothering the printing operations. clean also the machine maybe it has a dirt on it.
Posted on Sep 10, 2008
An expert who has achieved level 3 by getting 1000 points
Try replacing the toner and print some blank page, if the problem persist it can be a drum problem, the scan sensor is dirty or defective, or the unit must be taken apart and cleaned internally.
Posted on Sep 10, 2008
Access the area undeneath the toner cartridge and remove all traces of toner dust you find.
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An expert who has achieved level 3 by getting 1000 points
Clean the roller with alcohol and then try. It will work fine.
Posted on Sep 10, 2008
If still the issue persist then the issue is with the tonner head.
Did you change the tonner lately.
Is the tonner branded of the original make.
Clean the tonner...
Manually Cleaning Inside the Printer
Unplug the printer from the surge suppressor.
Remove the internal paper trays.
Remove the toner cartridge and place it on a piece of scrap paper.
Clean inside the toner cavity with a dry, lint-free cloth and brush (if a brush is supplied with the printer).
Clean the printer mirror gently with the brush. Don't touch the mirror if a brush isn't provided.
Wipe away dust and spilled toner. Remove paper fragments.
Clean the rollers, but don't touch the sponge roller.
Replace the toner cartridge.
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Posted on Jan 02, 2017
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I have replaced the toner cartridge and it still has the same problem. One person suggested that I clean the roller with alcohol. How do I access the roller and do this?
The right side of the page is black when faxes that we send are received.
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