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I can not clear the queue on my printer - HP Office Equipment & Supplies

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Hi, peeps, this printer holdup was a devil, here’s what I do--- Re a Vista-converted HP F380 (originally for XP) program disk which I bought post-purchase (I only bought the printer at that time for the color copier use), then later obtained a laptop with Vista. Although that shouldn’t play into what I found out, thought I’d mention it anyway. I have found that you should NOT do a restart via the Start button, or the troublesome document is held in the queu. COMPLETELY DO A COMPUTER SHUT DOWN, I let it then rest for 5-10 minutes. To be sure of cutting off the blood supply, also hit the OFF button of your printer (so it clickety-clicks and shuts down on its own and you don’t dry out the printer cartridges), then do the USB and power cord removal from the back of the printer. Fresh start your computer, then reconnect the USB and power cord to the printer, hit the printer ON button. Works for me.

Posted on Jan 04, 2010

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Posted on Jan 02, 2017

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49 server error


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a corrupt print file is usually the cause and can be cleared by disconnecting the printer from the network, then cycle the power , allow the machine to come to ready and ask the pritner for a configuration page( just a test to see if the printer is able to respond- if not then replace formatter/firmware chip) when this has finished printing goto the workstation that sent the last files to the printer and clear ALL print queues form the PC then and only after clearing the print queues can you re-connect the network - failing to clear the print queue will cause the printer to re-try printing the corrupt document which will result in 49.xx.xy error being displayed again.

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go to start-in the run or search box-put in services.msc-hit enter-look for print spooler-left click on it-hit stop-then hit start or restart.
restart pc or go back to printers and faxes cancel print jobs stuck in the queue again.close printers and faxes and open it to check if queue already cleared up.that should do it.

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Sounds like a stuck document is in the print queue. Try to clear the print queue first before sending another print job otherwise it will just accumulate in the queue. The steps below will help you clear the queue.
printtech_58.jpg

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I finally cleared a paper jam, and now my printer is trying to reprint all the documents I sent to print while there was a jam. I do not want these to print since it will waste a ton of paper and ink. How...


There should be a little print queue icon down by the clock.  Double-click on this to open the print queue program.  From there you can remove jobs from the queue.  NOTE:  It can take a minute or two for jobs to remove themselves.  It's not instant.
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Please rate me if you found this helpful.  Thanks.

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I am trying to print from my netbook using an hp printer. i am getting an error message saying that the print queue is full.


Yes, printer won't print if print queue is full. The fact is you are lucky your printer is giving you this message. Most printers, when queue is full, will just remain silent and leave you wandering what in the world has gone wrong.

Solution is to clear the print queue. See, when you send to print and you send another when the previous hasn't printed, they queue up. Now if for any reason the first fails to print, all others will just remain queued up but will not print until you clear the print jobs queued up.

To do, this go to start/control panel/printers. Right click on printer icon and select open. The respective print queue box appears. It should have all of the print jobs listed there in the box. On the menu bar click on printer and select "Cancel all documents." A box appears asking you to confirm if you want to cancel, answer yes. Then try to print again. If it still fails to print restart your PC and try to print again.

Dec 06, 2009 | Office Equipment & Supplies

1 Answer

Print queue will not clear after printing


dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

and save as delete.bat file on desktop

run this file and reboot the machine

and run this file again

now print queue will get cleared

thanks

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hi im josh in cebu phils. friend try to go printer settings then click cancel all documents printing then reboot your pc.if still occurs try to reinstall the driver software.thats all for now good luck friend.

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I had a related problem. Couldn't delete a job from the queue nohow. I wound up deleting various processes (CTRL ALT DEL PROCESSES tab) and it cleared it.

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