Question about Sony Playstation 3 (PS3) Console

5 Answers

8002F1C1 when I turn on my ps3 a message comes on the screen that reads: An error occurred during the update operation Contact technical support for assistance. (8002F1C1)

Posted by on

  • 1 more comment 
  • Anonymous Oct 15, 2008

    error 8002f1c1

  • magrebi Oct 17, 2008

    8002f1c1contact tichnical support

  • pmi1 Dec 12, 2008

    Update until 63% then its failed with the code 8002F1C1 I have tryet to disconect and start all over, but nothing works. Hope for some help :-)



5 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It's only a networking problem. (800 series error codes)

To solve this problem, ı checked my network devices(cable lan and wi-fi lan). And ı see the wi-fi's cable is out.

To solve this problem instead of just put the cable, and all is ok...

Good luck for all to live this problem.

Sorry for my eng.


Posted on Feb 14, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solution is simple... unplug ALL cables from unit. Wait a bit, plug everything back in and then restart.

Done deal.

Posted on Feb 23, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer


Had same problem tonight. tried to login to playstation network said I needed to update before login. So I updated got to 70% then failed. 3x then got the error code. Could not do nothing after that. Then found out my warranty expired. Called Tech supp. but live in hawaii so they were closed. Mad as can be & told the wife. She has a way of making things work when they shouldn't. She went browsing on the internet to see if there were any fixes. Everyone said send it back will cost $150 with expired warranty. Wife then unpluged it and plugged it back in & let it run the update again. Worked like a charm. Even solved the problem i was having with my controllers having to be on cables to work. PLEASE TRY TURNING IT OFF FIRST. THEN DISCONNECTING IT COMPLETELY FOR 10 SECS. PLUG IT ALL BACK IN AND LET IT RUN THE UPDATE. BETTER THAN HAVING TO SEND IT BACK & GET A NEW ONE SINCE SONY DOES NOT HAVE CODE OR ANY OTHER INFO ON IT. BEST OF LUCK.

Posted on Nov 29, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 23 Answers

I think you should contact them. ;-]

Sounds like an internal error with the hardware.

Posted on Sep 14, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Red screen

The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.

Oct 09, 2010 | Sony PlayStation® 3 (80GB) Console

2 Answers

My screen appears red, asking for technical support.

Hi Ernesto,

If you are getting this error it is called the no display error.


The reason that it happens is because the GPU which deals with all of your graphics has overheated. You just need to stop the heat build up in order to make it work again.


The first way you can fix the No Display Error is by sending it in but bear in mind for this problem there is a $150 charge for the repair which is pretty steep!

Alternative Solution That Is Faster:

If you want to get the problem fixed EVEN FASTER than the option for you is a good PS3 Repair Guide.

NOTE: MAKE SURE You Check Out A Complete Review Of The Top PS3 Repair Guides First!

Oct 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

A serious error has occurred

Contact Sony but it sounds like you have screwed up your OS. Did you turn it off during an update?

Nov 07, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 update operationhad an error

Should be in the fuse box or next to it.

Aug 01, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn on my ps3 a red screen comes up

Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

Jun 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Problem with update install

download the update to flash drive using your pc then plug it into your ps3 and install it that way.(may take 2 or 3 trys).

Apr 04, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Help for my ps3

it most probobly means that your file is probably corrupt, take it bak

May 07, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

651 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

219 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides