Question about HP OfficeJet 7310 All-In-One InkJet Printer
I can fax out but cant recive fax it has a decated phonr line and have had the tec here and the phone line is good
Ok - phone off hook is a message on the printer because you are on the phone. There is a phone that is up somewhere in your home that it can recognize. You cannot send a fax or receive and be on the phone at the same time. This can also be caused by credit card machines, internet service (filter needs to be on fax line), and other fax machines.
To the original poster - your question is fairly vague. This hp link solves the most common issues when you can send but not receive.
Posted on Jan 29, 2009
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Posted on Jan 02, 2017
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