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Versamail Errors Hi. I just bought a wi-fi card for my palm Tungsten T5 and tried to set up Versamail to connect to my account. I can receive e-mail without a problem, but cannot send any. I've received the following messages: 530 5.7.0 no Auth command and 553 5.0.0 unbalanced < as well as messages about timing out and errors with the SMTP server. Please help, I need to use the palm to send attachments on an international trip and have to resolve this problem. Thanks!

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Re: Versamail Errors

Hi first of all here are Support Knowledge Library links:,Kb=PalmSupportKB,ts=Palm_External2001,case=obj(39328) there are two main reasons your mail will not get sent from VersaMail: 1) The outbound email server is not allowing your mail through. The server thinks your email is SPAM. Go to the section on Outgoing Mail server issues:,/?St=95,E=0000000000299122694,K=3846,Sxi=5,useTemplate=Case.tem,CASE=39211#outgoing 2) You have entered some of the information incorrectly in your setup and need to check for typos and verify the settings with your ISP or carrier. follow all the instructions home page: good luck

Posted on Mar 21, 2006

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