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You need the new driver. Goto the Xerox website and download the latest driver and save it on your C: drive. Goto Devices and Printers and remove your existing Xerox 8560MFP. Reboot your computer and go back to this screen and click on "add a printer". When you get to the screen "Install the printer driver" you will see Xerox 8560MFP PS highlighted DO NOT CHOOSE THIS! (you will simply be installing the same driver from Windows 7 back). Instead, Click on "Have Disk... and navigate to where you saved the driver. Choose that one and finish the install.
www.support.xerox.com/go/results.asp?...8560MFP... This is a fault of the inkloader. A broken ink is not tripping the sensor, or it is out of ink. Turn on printer. When logo starts, press and hold the info and back buttons until it says entering diags. Go to functions menu, scroll to reset IRC counter,enter, and then exit diags. Printer will boot to ready. Well when the logo is moving before it centers is when you hold down the back and help buttons and it should reboot in service mode, usually it takes it a second or two to start the process. So you can try that again or go into service mode the way you did before. Once in the service/diagnostic mode you need to scroll to the bottom to the function menu then reset the IRC counter in the sub menu and you should be good to go. You were almost there before. I have to do one today so if I notice anything different than the instructions given to you I will post back but Ive done it several times and everything sounds right. Master link below.http://webcache.googleusercontent.com/search?q=cache:RP4PhFss0oMJ:www.fixyourownprinter.com/forums/printer/62877+Xerox+Phaser+8560MFP/D+error+09,038,46:+14444&cd=5&hl=en&ct=clnk&gl=nz